Customer Service Admninistrative
hace 6 meses
**1 PLAZA VACANTE ELIX POLYMERS, S.L. DE CARÁCTER TEMPORAL**:
Se publica oferta de para conocimiento de la plantilla de ELIX Polymers:
**G.P 5A ADMINISTRATIVO/A CSR**
**Requisitos**:
- Formación Grado Medio, con conocimientos básicos en Exportación y Transporte Internacional
- Nível de inglés alto, altamente recomendable el nível alto de otro idioma (francés, Italiano, Alemán, Chino)
- Amplios Conocimientos del paquete office y experiência en entornos ERP, preferiblemente SAP y experiência previa en uso de CRM
**TAREAS**:
- Comunicación del departamento con los diferentes interlocutores internos y externos, Clientes, proveedoresy su eficaz gestión y categorización en el CRM.
- Mantenimiento de la base de datos de clientes.
- Gestión integral de los pedidos de clientes.
- Asignación y seguimiento del transporte
- Gestión documental de exportación
- Gestión de reclamaciones de clientes
- Seguimiento y reclamación de cobros.
**EXPERIENCIA**:
- Experiência en departamento de Customer Service, preferiblemente en entorno multinacional.
- Gran orientación al cliente y capacidad de adaptación
- Buenas habilidades comunicativas para establecer relaciones efectivas con los clientes internos y externos
- Habituado a trabajar en equipo, en un entorno dinámico.
La prueba de selección se realizará a cargo de los responsables de la unidad.
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