Customer Service Representative

hace 1 día


Tarragona, Tarragona, España Wintalent Executive Search A tiempo completo

We are seeking a highly skilled Customer Service Coordinator to join our client's team in the Tarragona area. Our client is a leading multinational company with a strong commitment to delivering exceptional customer care service.

The ideal candidate will have a minimum of 5 years' experience in customer service and hold a Bachelor's degree in business administration or a relevant field. Proficiency in Microsoft Office and customer service software is also required.

Key Responsibilities:

  • Lead customer satisfaction improvement tasks, design systematic customer satisfaction process maps, set up customer satisfaction metrics and relevant accountability
  • Work closely with the sales team to manage demands and ensure final sales target fulfillment
  • Drive internal customer satisfaction culture and practices, managing customer service teams with systematic procedure improvements

Benefits:

  • Competitive salary: €45,000 - €55,000 per year
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

This is an exciting opportunity for a motivated individual to join our client's team and contribute to their success. If you are passionate about delivering exceptional customer service and have the skills and qualifications required, we encourage you to apply.



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