Customer Experience Support Intern

hace 4 semanas


La Moraleja, España Thermo Fisher Scientific A tiempo completo

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

**Customer Experience Support Intern**

Direct Report To: Customer Care Manager, Iberia
Group/Division: Life Sciences
Position Location: Spain - Alcobendas (Madrid)

When you are part of Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals

Our internship program will give you a chance to get real-world business experience and build your network before graduation. We are seeking an upbeat, responsible intern to join our growing organization. In this position, you're encouraged to learn the ins-and-outs of our daily routines and procedures. You will focus on learning how our organization runs, and will gain valuable insight that can further your interest in your chosen career field.

Customers throughout the globe rely on our extensive range of products and services—from next-generation instruments to everyday lab essentials to life-saving medicine. If you desire to be a part of an outstanding team, Thermo Fisher Scientific can provide you with the opportunity to work and support teams that enable our customers to make the world healthier, cleaner and safer. Thermo Fisher’s work is carried out by dedicated professionals who want to make a difference. We have many opportunities to offer

**Summary of Internship**

Internship positions provide an opportunity for students to get hands on experience in a commercial environment.

**Functions**:
As part of the Customer Care team in Madrid you will be in contact with customers from Life Sciences organizations, Biotech and Clinical companies or public institutions. You will support our customer experience activities aiming at providing excellent service to customers.

There will be an introduction to many commercial and administrative processes that support the order fulfillment cycle, including quoting and public tenders as well as you will collaborate with diverse parts of the function. You will have a wide portfolio of tasks to complete. Plus test your natural curiosity in challenging status quo, propose for process improvement opportunities and suggestions for efficiency gains.

**Qualifications**:

- Student currently enrolled in classes leading to an accredited Bachelor’s degree - Commercial or Lifesciences field
- Students requiring to complete an internship
- Fluency in English and Spanish
- Desire and motivation to develop a career in Customer experience
- Ability to work independently and as a member of a cross-functional team
- Ability to learn, be mentored, and improve
- Outstanding customer focus
- Accuracy and attention to detail is required in performing all functions of this position.
- Ability to identify and tackle problems and to multi-task under deadlines
- Collaborate closely with collaborators such as Sales, Finance, Legal, Operations, to ensure an immediate and professional response to our customers' inquiries.
- Good interpersonal skills and the ability to prioritize optimally
- Must demonstrate judgment, tact and subtlety in dealing with internal and external customers
- Adhere to SOP’s, SLA’s and departmental training guidelines
- Excellent written and oral communications skills are required
- Experience with Microsoft Office package
- Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. _



  • La Coruña, La Coruña, España Ttec A tiempo completo

    Unlock your potential as a Technical Support Expert in our award-winning team at TTEC. As a French-English Technical Support Specialist, you'll be part of delivering exceptional customer experiences while fostering growth and development within our organization.**About the Role**In this role, you will leverage your technical expertise to troubleshoot complex...


  • La Moraleja, España NATEEVO España A tiempo completo

    Descripción ¡VDshop sigue creciendo! Buscamos un/a **Junior Customer Support** para incorporar a nuestro equipo e iniciar su carrera profesional con nosotros VDshop, empresa de GrupoVASS, se construye desde el TALENTO, con equipos de buenos profesionales, a la vez que profesionales buenos, con mucha autoexigencia, compañerismo, pasión y crecimiento...


  • La Coruña, La Coruña, España Ttec A tiempo completo

    Unlock your career potential with TTEC, an award-winning employer and global leader in customer experience. As a Technical Support Specialist, you'll be part of a team that creates and delivers exceptional customer experiences while #experienceTTEC. This role involves troubleshooting and resolving customer issues with professionalism and a smile. You'll work...


  • La Coruña, La Coruña, España Taskus Llc Europe. A tiempo completo

    About UsWe are a collective of highly capable humans at TaskUs LLC Europe, who understand how to deploy technology and data to best serve your purpose. Our team is responsible for protecting our partners' interests and supporting their long-term success through innovation and technology.As a Global Customer Experience Specialist, you will be part of a...


  • La Moraleja, España Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office Life Technologies, SA is seeking a highly motivated and driven individual to join our team as a Customer Service Representative. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and...


  • La Moraleja, España Hollister Incorporated A tiempo completo

    Customer Service Manager **Date**:Nov 6, 2024**Location(s)**:(Alcobendas) Madrid, ES, 28108**Company**:Hollister Iberica**We Make Life More Rewarding and Dignified** **Location**: Madrid **Department**: - The Customer Service Manager leads the Customer Service, Distribution & Customer Logistics Spanish team by supervising customer requests, offers and...


  • La Coruña, La Coruña, España Cataloxy A tiempo completo

    About CataloxyCataloxy is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions.Job Title: German-speaking Sales and Support ProfessionalWe are seeking a highly motivated and customer-focused German-speaking Sales and Support Professional to...


  • La Moraleja, España Ria A tiempo completo

    We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing...

  • Inside Sales Intern

    hace 1 mes


    La Moraleja, España Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Inside Sales Intern (Genetic Sciences Division) Spain** - **based in our Madrid office** **When you are part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food...


  • La Moraleja, España MSX INTERNATIONAL A tiempo completo

    **Customer Service Representative in Madrid - Dutch speaker with English**: **Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? Would you like to work for a leading car brand and be part of an all-encompassing...


  • La Moraleja, España Ria A tiempo completo

    We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor, providing...


  • La Moraleja, España Thermo Fisher Scientific A tiempo completo

    Job Title: Order Processing Specialist Reports To: Sales Operations Manager Group/Division/ BU: AIG / CMD / Customer Service Shared Services Career Band: 03 Location: Alcobendas - Madrid No. of Direct Reports: 0 Position Summary: Responsible for order entry into company ERP system to ensure all customer and Thermo requirements are met from the time of...


  • La Moraleja, España Ria A tiempo completo

    **Customer Care Representative - Italian Speaker** Ria Money Transfer is seeking an enthusiastic and dedicated **Italian Speaker Customer Care Representative **to join our team in Madrid, Spain. As a Customer Care Representative, you will play a key role in providing exceptional service to our customers by addressing their inquiries, resolving complaints,...


  • La Moraleja, España Ria A tiempo completo

    We are actively looking for a dynamic and customer-focused individual who can join our team as a Customer Care Representative in the Transaction Review Department. As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries. In this essential position, you will serve as a trusted advisor,...


  • La Coruña, La Coruña, España IWG Careers A tiempo completo

    Role Summary\We are seeking a highly motivated and experienced Customer Experience Representative to join our team at IWG Careers. As a key member of our centre team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience at our Regus centres.\About the Centre\Our centre is a vibrant...


  • La Moraleja, España Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office t ThermoFisher, we create opportunities, not just job titles. We believe that everyone has unique talents and abilities that can contribute to our shared success. If you are a person with a disability looking for an opportunity to contribute your skills in a supportive and inclusive...


  • La Moraleja, España Veralto Global A tiempo completo

    Are you - Interested in working for an international and diverse company? - Interested in developing your career in a leading Printing, Coding and Marking industry? - Looking for a friendly and supporting team? If so, read on! It’s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and...


  • La Moraleja, España Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your...


  • La Moraleja, España Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Standard Office Hours (40/wk) **Environmental Conditions** Office Join Thermo Fisher Scientific as a Customer Service Representative II and contribute to our mission of improving global health and safety. Your work will be valued and celebrated in a collaborative and innovative environment. **Responsibilities**: - Adhere strictly to...


  • La Moraleja, España Thermo Fisher Scientific A tiempo completo

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office At ThermoFisher, we create opportunities, not just job titles. We believe that everyone has unique talents and abilities that can contribute to our shared success. If you are a person with a disability looking for an opportunity to contribute your skills in a supportive and...