Service Manager
hace 4 meses
.Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.In 2020, ESA decided to reorganize the development and operations of its scientific satellite missions including the acquisition, generation, processing and archiving of the related data. In the past, teams of experts from ESA and contractor companies were working together on a specific satellite mission, e.G. Mars Express or XMM-Newton, under the leadership of ESA. Now, the work is grouped by tasks like uplink, downlink, data processing and archiving and by mission types like astronomy and planetary missions. Based on these tasks ESA defined work packages (SCOs) which are run as services by prime contractor companies within the ESA Frame Contract 2 (EFC2).We are currently searching for an experienced and dynamicService Managero join our team on site at our client, the European Space Astronomy Centre (ESAC), Madrid, Spain. The ESAC SCO Service Manager is responsible for the overall service delivery of Serco's Work Areas in the Science Operations Activity Domain (S-SCO).The Service Manager maintains the Service Management Plan and management deliverables, in accordance with ESA Frame Contract 2 (EFC2) SCO Management Requirements Document (MARD) including establishing and managing the Progress and Performance Management regime, subcontractors, working groups and the Product Assurance team. This includes also the responsibility for leading the service improvement and lessons learned activities.As a Service Manager you will concentrate your activities on the following:Operational ExcellenceService ManagementHave overall responsibility for the end-to-end technical execution of the services to the client specification.Ensure that the organisation, resources, support, services and adequate procedures are made available to staff and their supervision to enable them to perform their tasks correctly.Collaborate closely with Service Managers from partner companies in EFC2 (Telespazio, Quasar, ISDEFE, HE-Space, ATG) on service and staffing related matters.Review regularly the evolution of resources in a "Staffing Plan" and adapt it to the requirements of the customer which is based on resources per mission.Identify any recruitment needs and participate in the selection of candidates in collaboration with the Technical Managers.Establish and maintain a "Training Plan" based on the needs for the service and the feedback from the annual My-CatchUp reviews.Lead on Continuous Improvement of the service; recommending, negotiating and implementing the necessary action plans.Ensure Product Assurance is carried out properly for the SCO work packages in close collaboration with the Serco PAE-07 team.Organize on-boarding and departures of service personnel together with Operations Manager and HR
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Service Business Development Manager
hace 2 meses
Zaragoza, España Bfv Service Gmbh A tiempo completoAs a Service Business Developer, your primary responsibility is to drive growth and enhance the overall commercial success of our service business. You will play a pivotal role in driving globally our key growth initiatives and ensuring the continuous improvement of our service offerings. This position requires a dynamic individual with a strong blend of...
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Service Support Manager
hace 6 días
Zaragoza, Zaragoza, España Robert Walters Spain A tiempo completoJob OverviewThe Service Support Manager will be responsible for managing and coordinating service support to customers, ensuring proper technical capabilities, materials resources, and tools. This role requires strong technical background and experience in a technical position in the industry.
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Service Manager |
hace 1 mes
Zaragoza, España Cic Consulting Informático A tiempo completo¡Estamos ampliando nuestro equipo de comunicaciones!Si te interesa ser SERVICE MANAGER y tienes al menos tres años de experiencia en lo que te vamos a contar a continuación, ¡estamos esperándote!Trabajamos con las siguientes tecnologías, nos encantaría que te inscribieses a nuestra oferta si ya has trabajado con ellas:Fabricantes Fortinet y Cisco...
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Service Manager
hace 1 mes
Zaragoza, España Antal International Network A tiempo completo¿Tienes experiencia en la gestión de servicios técnicos en el sector de dispositivos médicos y estás buscando una nueva oportunidad para liderar operaciones en un entorno dinámico? Estamos buscando un Service Manager apasionado por la tecnología y el servicio al cliente. Sobre la empresa Somos una empresa de rápido crecimiento que desarrolla y...
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Room Service Manager
hace 4 semanas
Zaragoza, Zaragoza, España Mandarin Oriental Hotel Group Limited A tiempo completoJob SummaryThe Mandarin Oriental Hotel Group Limited is seeking a highly skilled Room Service Manager to join our team. As a key member of our hospitality operations, you will be responsible for providing exceptional service to our guests and ensuring that our room service standards are consistently met.Key Responsibilities* Provide leadership and support to...
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Customer Service Team Manager
hace 4 semanas
Zaragoza, Zaragoza, España Kone México A tiempo completoJob Title: Customer Service Team ManagerKONE, a leading elevator and escalator company, is seeking a highly skilled Customer Service Team Manager to lead our team in Madrid. The ideal candidate will have experience in customer service, team management, and leadership.Key Responsibilities:Manage and develop a team of customer service representatives to ensure...
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Service Manager Cloud
hace 1 mes
Zaragoza, España Ust A tiempo completo¡Seguimos buscando talento y nos encantaría que te unieras a nuestro equipo!Para que nos conozcas algo mejor, UST es una multinacional norteamericana certificada como Top Employer con más de 30.000 empleados a nivel global y con presencia en más de 30 países. Somos líderes en servicios de tecnología digital y proporcionamos soluciones tecnológicas de...
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Customer Service Manager
hace 4 semanas
Zaragoza, España Trend Micro A tiempo completo.Discover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
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Service Manager
hace 6 meses
Zaragoza, España Adidas A tiempo completoAt adidas, our love for sport drives who we are and what we do. But just as a ball is more than leather and thread, and a show more than padding and plastic, we are bigger than our products. We don't just work to create faster shoes and lighter fabrics. We strive to help athletes everywhere perform their best. We believe that it's hard work inventing the...
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Service Account Manager
hace 1 mes
Zaragoza, España Amadeus A tiempo completo.Job TitleService Account ManagerSummary:The Amadeus Customer Care Management (CCM) develops and delivers a wide range of support services to meet the needs of Amadeus Travel Distribution customers worldwide. We help our customers to succeed by providing the highest level of functional and technical support. CCM, as part of Travel Distribution Customer...
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Service Manager
hace 6 meses
Zaragoza, España Adidas A tiempo completoAt adidas, our love for sport drives who we are and what we do. But just as a ball is more than leather and thread, and a show more than padding and plastic, we are bigger than our products. _ - We don't just work to create faster shoes and lighter fabrics. We strive to help athletes everywhere perform their best. We believe that it's hard work inventing the...
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Project Manager
hace 2 semanas
Zaragoza, España Lhh A tiempo completoLHH is looking for a Project Manager, Service Engineer for a company dedicated to providing services and technology for the pulp, paper, and energy industries.Its operations are mainly focused on the development and supply of machinery and equipment, as well as automation solutions and maintenance services to help optimize and improve the efficiency of...
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Regional Service Manager
hace 6 meses
Zaragoza, España TAE Life Sciences A tiempo completo**About The Role** The **Regional Service** Manager - **EU** will coordinate the installation, service, and maintenance activities of TAE Life Sciences (TLS) in the European Union (EU) and United Kingdom (UK) regions. This role will also be the single point operational leader of the region for activities involving vendor management & procurement, service...
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Project Manager
hace 2 semanas
Zaragoza, España LHH A tiempo completoLHH is looking for a Project Manager, Service Engineer for a company dedicated to providing services and technology for the pulp, paper, and energy industries. Its operations are mainly focused on the development and supply of machinery and equipment, as well as automation solutions and maintenance services to help optimize and improve the efficiency of...
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Application Service Delivery Manager
hace 1 mes
Zaragoza, España Sgs A tiempo completo.Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionThe...
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IT Service Manager
hace 4 semanas
Zaragoza, Zaragoza, España Thyssenkrupp Elevator A tiempo completoIT Service Manager - Elevator ExpertAt Thyssenkrupp Elevator, we are committed to delivering exceptional IT services that support the success of our business. As an IT Service Manager - Elevator Expert, you will play a critical role in ensuring the smooth operation of our IT systems and services. Your primary responsibility will be to oversee the delivery of...
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Elevator IT Service Manager
hace 4 semanas
Zaragoza, Zaragoza, España Thyssenkrupp Elevator A tiempo completoJob SummaryAs an IT Service Manager at Thyssenkrupp Elevator, you will play a crucial role in ensuring the smooth operation of our global IT services. You will be responsible for collaborating with regional leads to implement best practices, providing guidance and coaching to regional IT teams, and overseeing the delivery of IT services to meet the needs of...
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Project Manager
hace 2 semanas
Zaragoza, España Lhh A tiempo completoLHH is looking for a Project Manager, Service Engineer for a company dedicated to providing services and technology for the pulp, paper and energy industries.Its operations are mainly focused on the development and supply of machinery and equipment, as well as automation solutions and maintenance services to help optimize and improve the efficiency of...
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Project Manager
hace 2 semanas
Zaragoza, España LHH A tiempo completoLHH is looking for a Project Manager, Service Engineer for a company dedicated to providing services and technology for the pulp, paper and energy industries. Its operations are mainly focused on the development and supply of machinery and equipment, as well as automation solutions and maintenance services to help optimize and improve the efficiency of...
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Mmss - Service Manager
hace 1 mes
Zaragoza, España Prodware Group A tiempo completoResumen:En Prodware nos encontramos en un periodo de fuerte crecimiento y estamos buscando gente como tú para que formes parte de nuestro equipo de especialistas.Prodware España es el partner tecnológico de referencia para la implantación de soluciones basadas en Microsoft Dynamics 365, F&O, PP, CE, BC, O365, Power BI... en el mercado español. Con más...