Customer Service Specialist
hace 2 semanas
. Employment Type: PermanentContract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees' wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel. About the team you are joining Reporting to the Manager, Customer Service, the incumbent will be responsible for all front-line Customer Services (CS) activities handled by IATA's Customer Service Center (CSC) based in Madrid. What your day would be like Attract potential customers by answering product and service questions and suggesting additional information; Follow up on pending/overdue payments; Handle enquiries, requests, subscription activations and communication distribution requirements; Maintain customer records by updating CRM; Support Business Continuity Plan requirements; Update job knowledge by attending training & educational opportunities; Accomplish customer service and organization mission by completing related results as needed; Identify and escalate improvement opportunities; Track self-performance and act responsibly towards the achievement of the overall team targets; Champion for process/project support; Assist customer recoveries by explaining procedures; forward required solutions/adjustments; Support any other tasks as required by the Manager, Customer Service
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Customer Service Representative
hace 4 semanas
Zaragoza, Zaragoza, España Blu Selection A tiempo completoSupport SpecialistAs a Support Specialist at Blu Selection, you will play a vital role in providing exceptional customer service to our clients. Your primary responsibility will be to respond to customer inquiries via email, phone, and/or chat, ensuring that their concerns are addressed in a timely and professional manner.Responsibilities:Technical Support:...
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Customer Service Specialist
hace 1 mes
Zaragoza, Zaragoza, España Ebury A tiempo completoAbout the Role:We are seeking a skilled Customer Service Specialist to join our team in Madrid. As a key member of our FX Dealing Team, you will be responsible for providing daily operational and trading assistance to our corporate clients.Your Key Responsibilities:Act as a point of contact for corporate clients, providing expert support and guidance on our...
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Customer Service Specialist
hace 2 meses
Zaragoza, España Iata Consulting A tiempo completo.Employment Type: PermanentContract Duration: At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and...
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Diagnostic Equipment Service Specialist
hace 1 semana
Zaragoza, Zaragoza, España Hologic, Inc. A tiempo completoWe are seeking a skilled Diagnostic Equipment Service Specialist to join our team at Hologic, Inc.This role offers a highly competitive estimated salary of $75,000 - $95,000 per year, based on industry standards and the location in Zaragoza, Spain.About UsHologic, Inc. is a leading global medical technology company that develops and manufactures innovative...
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Customer Quality Specialist
hace 1 semana
Zaragoza, Zaragoza, España HITACHI ENERGY SPAIN, S.A.U. A tiempo completoAbout the RoleAt HITACHI ENERGY SPAIN, S.A.U., we are seeking an exceptional Customer Quality Specialist to join our team. This role is designed to drive excellence in customer service, ensuring that our customers receive the highest level of quality and satisfaction.Key Responsibilities:Customer Complaints Management: Effectively manage and resolve customer...
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Service Sales Specialist
hace 1 mes
Zaragoza, España Hitachi Vantara Corporation A tiempo completoDescription We are seeking a dynamic and motivated Service Sales Specialist with a strong background in electrical engineering and excellent proficiency in English. The ideal candidate will be responsible for developing new business opportunities, building and maintaining client relationships, and driving sales growth in our service offerings. Service Sales...
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Customer Experience Specialist
hace 1 mes
Zaragoza, Zaragoza, España Cobee A tiempo completoAbout CobeeWe're a team of innovators, dedicated to enhancing the overall satisfaction and loyalty of our customers. As a Customer Experience Specialist, you'll play a pivotal role in driving improvements across the customer journey and maintaining a customer-centric focus in all aspects of our business operations.Main ResponsibilitiesAct as the first point...
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Customer Experience Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Green Eagle Solutions A tiempo completoJob Overview:We are seeking a highly skilled Customer Care Specialist to join our team at Green Eagle Solutions. As a key member of our customer support team, you will be responsible for providing exceptional assistance to our clients, ensuring their needs are met and their issues are resolved promptly.Main Responsibilities:24/7 phone and email assistance...
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Multilingual Customer Service Specialist
hace 1 semana
Zaragoza, Zaragoza, España The Cigna Group A tiempo completoAt The Cigna Group, we are committed to delivering exceptional customer experiences. As a Multilingual Customer Service Representative, you will play a vital role in ensuring that our clients receive the highest level of service and support.About UsWe are a leading provider of group healthcare and wellbeing programmes for employees of multinational...
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Customer Care Specialist
hace 2 meses
Zaragoza, España Green Eagle Solutions A tiempo completo.Green Eagle Solutions is a rapidly growing tech company for the renewable energy sector accelerating the green energy transition by enabling fully autonomous renewable energy operations.Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability and...
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Customer Application Specialist Spain
hace 1 mes
Zaragoza, España Agilent Technologies Inc. A tiempo completo.Job DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. As Customer Application Specialist (CAS) in Europe Sales HDx - Diagnostics & Genomics group you support that journey...
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Customer Experience Specialist
hace 1 semana
Zaragoza, Zaragoza, España Barceló Group A tiempo completoOverviewThe Barceló Group, a family-owned company with over 90 years of experience in the hospitality industry, seeks a highly skilled and motivated Customer Experience Specialist to join our team at the Barceló Torre de Madrid hotel. As a key member of our staff, you will be responsible for providing exceptional service to our valued guests.
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Customer Experience Specialist
hace 1 mes
Zaragoza, Zaragoza, España Cobee A tiempo completoAbout Us & Our CultureWe, employees, need a much more engaging solution around our compensation, and that's why Cobee was born. Since we created Cobee, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work. As we fight for that vision, we truly believe that we can improve the overall well-being of...
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Technical Service Specialist
hace 2 semanas
Zaragoza, Zaragoza, España Eaton A tiempo completoAbout the Role: We are seeking a highly skilled Technical Service Specialist to join our EMEA team. As a Technical Service Specialist, you will be responsible for providing first-class on-site service to ensure maximum customer satisfaction and loyalty. Your expertise will be utilized to provide field service for customers in the areas of hardware/software...
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Senior Service Management Specialist
hace 1 mes
Zaragoza, Zaragoza, España Amadeus A tiempo completoJob Title: Senior Service Management SpecialistAbout the Role:We are seeking a Senior Service Management Specialist to join our dynamic team at Amadeus. As a key member of our Business Analytics Services portfolio, you will play a pivotal role in ensuring customer satisfaction, adoption, marketing, onboarding, and training for all products and services.Key...
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Customer Application Specialist Spain
hace 1 mes
Zaragoza, Zaragoza, España Agilent Technologies Inc. A tiempo completoJob DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. As a Customer Application Specialist (CAS) in Europe Sales HDx - Diagnostics & Genomics group, you will support this...
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Technical Field Service Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Eaton A tiempo completoAbout the Role:Eaton Corporation is a leading energy management company with a rich history and a strong commitment to innovation. As a Technical Field Service Specialist, you will play a critical role in delivering exceptional service to our customers in the EMEA region.Key Responsibilities:As a field service specialist, you will work on EPMS/DCIM/SCADA...
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Customer Success Specialist
hace 4 semanas
Zaragoza, España Chyronhego Us Holding Corporation A tiempo completoCustomer Success Specialist Looking for a talented Technical Support Specialist to join our Customer Success Team. You will be supporting all of our broadcast and sports venue clients around the world. From the Olympics to the Super Bowl to election nights, we power graphics and broadcast workflows for all the biggest names in broadcast and sports. What...
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Customer Service Team Manager
hace 4 semanas
Zaragoza, Zaragoza, España Kone México A tiempo completoJob Title: Customer Service Team ManagerKONE, a leading elevator and escalator company, is seeking a highly skilled Customer Service Team Manager to lead our team in Madrid. The ideal candidate will have experience in customer service, team management, and leadership.Key Responsibilities:Manage and develop a team of customer service representatives to ensure...
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Talent Acquisition Specialist
hace 1 mes
Zaragoza, España Talent Acquisition Specialist A tiempo completoTalent Acquisition Specialist – Madrid, MadridEurovision Services is looking for a Talent Acquisition Specialist based in Madrid, Spain.ABOUT THE HUMAN RESOURCES DEPARTMENTThe mission of the People Culture and Communication department is to create an environment that motivates a diverse workforce through a continuous program of learning and talent...