Senior Product Manager for AI-Driven Customer Service

hace 2 días


Zaragoza, Zaragoza, España Tidio A tiempo completo

Company Overview
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated, AI-driven customer service platform for small and medium businesses.

About the Role
As a Senior Product Manager at Tidio, you will be responsible for our Integrations, OpenAPI, Marketplace & Lyro AI solutions which require external data sources. You will work closely with the Lead Product Manager and take charge of forging real-time data solutions for Lyro AI Agent.

Responsibilities
- Work alongside Machine Learning to develop comprehensive and well-researched product artefacts
- Be responsible for our integrations ecosystem, including Integrations, OpenAPI, Tidio Marketplace & Software Partner Program
- Monitor relevant metrics, identify issues and potential opportunities for PLG
- Develop and maintain relationships with cross-functional teams, including Engineering, Design, and Sales

Requirements
- 3+ years of experience in a similar role
- Strong understanding of software development lifecycle and agile methodologies
- Excellent communication and leadership skills
- Ability to prioritize initiatives and manage multiple projects simultaneously

What We Offer
- Salary: up to €90,000 annually (gross compensation)
- Flexible remote work arrangement
- Opportunity to work with a top-rated, AI-driven customer service platform
- Collaborative and dynamic work environment



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