Customer Success Payment Specialist
hace 1 mes
.As Virtuagym keeps on growing, we are now looking for a new face to complement our team. As Customer Success Payment Specialist , you will be joining our Global CS Team. Will you join us to create a healthier and happier world? This is a remote position in Spain, where you will be working for our Amsterdam office. You will be hired remotely through the Spanish entity of our global employment partner. What this role looks like As the Customer Success Payment Specialist , you'll take charge of the day-to-day customer operations and act as the commercial project manager for VG Pay, our latest payment solution. In this dynamic role, you'll collaborate with multiple teams: working with the VG Pay Product and Development teams to suggest improvements, partnering with Customer Success to provide second-line support, and equipping Sales with the tools to close VG Pay deals. Externally, you'll support customers during onboarding and serve as a key contact for our payment providers. On a daily basis you'll work closely with our payment provider methods partners like Adyen and Mollie, constantly focusing on making our teams more comfortable and self-sufficient in answering VG Pay related questions. You'll do this by supporting them during questions, hosting training sessions for individuals and teams, and updating our existing documentation. Some of your key tasks as a Customer Success Payment Specialist: Act as the Point Of Contact for all VG Pay related requests to get customer KYC's approved and make them successful processing their payments. Stay in close contact with our Management and Product & Development teams to provide them with your expertise on how to improve our products and services. Take ownership in the tool management of our Payment Solutions / Payment Methods (Adyen, Mollie). Act as project manager for new product and market rollouts. Train our teams (CS and Sales) and create self-service resources for our customers. Work closely together with our Finance and Data team to track the generated revenue. Stay up to date with new developments in the markets we serve and the FinTech industry. What you will bring to the team: You have strong Communication Skills , to comfortably work across teams and with external partners, able to translate technical details into actionable insights for non-technical audiences (English must have and other languages are a plus). You have experience with Project Management , being able to smoothly coordinate all projects from concept to completion, ensuring all stakeholders stay aligned. You have a Commercial and Customer-Centric Mindset to deliver results and high-quality service, e.G., during the customer onboarding process. You are a real Problem Solver and able to handle a wide range of challenges in a fast-paced, evolving environment, where you can quickly adapt to changing priorities. Previous experience in FinTech or SaaS environments & Payment providers are a plus
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Customer Success Payment Specialist
hace 1 mes
Valencia, España Virtuagym A tiempo completoAs Virtuagym keeps on growing, we are now looking for a new face to complement our team. As Customer Success Payment Specialist, you will be joining our Global CS Team. Will you join us to create a healthier and happier world?This is a remote position in Spain, where you will be working for our Amsterdam office. You will be hired remotely through the Spanish...
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Customer Success Payment Specialist
hace 1 mes
Valencia, España Virtuagym A tiempo completoAs Virtuagym keeps on growing, we are now looking for a new face to complement our team.As Customer Success Payment Specialist , you will be joining our Global CS Team.Will you join us to create a healthier and happier world?This is a remote position in Spain, where you will be working for our Amsterdam office.You will be hired remotely through the Spanish...
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Valencia, Valencia, España Virtuagym A tiempo completoJob OverviewVirtuagym is a leading innovator in the digital health and fitness domain, offering a Software as a Service solution to users worldwide. We are seeking a skilled Customer Success Payment Specialist to join our Global CS Team.
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Customer Success Payments Specialist
hace 4 semanas
Valencia, Valencia, España Virtuagym A tiempo completoJob DescriptionRole Overview: As a Customer Success Payments Specialist at Virtuagym, you will be responsible for ensuring the smooth operation of our payment systems, providing exceptional customer service, and driving business growth through strategic partnerships.Key Responsibilities:Payment Operations: Manage day-to-day payment operations, including...
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Customer Success Specialist
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Valencia, Valencia, España Labster A tiempo completoLabster, a company dedicated to empowering the world with knowledge, is seeking an experienced Customer Success Renewal Specialist to join their team.Estimated Salary: $60,000 - $80,000 per yearAbout Labster: At Labster and UbiSim, we're driven by a bold vision to make education more immersive and accessible. Our mission is to captivate learners, dismantle...
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Customer Success Specialist
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Valencia, España Zoho Corporation Europe A tiempo completoAs a Customer Success Specialist at Zoho, you'll be a strategic advisor and cloud solutions expert for our mid and enterprise-level support customers.Your role will be instrumental in helping these customers unlock the full potential of Zoho's cloud products, ensuring they derive maximum value and efficiency from our solutions.You'll work closely with a...
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Customer Success Specialist
hace 4 días
Valencia, España Zoho Corporation Europe A tiempo completoJob Description As a Customer Success Specialist at Zoho, you'll be a strategic advisor and cloud solutions expert for our mid and enterprise-level support customers.Your role will be instrumental in helping these customers unlock the full potential of Zoho's cloud products, ensuring they derive maximum value and efficiency from our solutions.You'll work...
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Renewals and Customer Success Specialist
hace 3 días
Valencia, Valencia, España Labster A tiempo completoEmpower customer relationships with LabsterAbout the RoleWe're seeking a Renewals and Customer Success Specialist to join our team. In this role, you'll work closely with our Customer Success Managers to ensure a smooth and efficient renewal process for our existing customers.ResponsibilitiesCoordinate the renewal process for a portfolio of customers.Ensure...
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Data Insights Specialist
hace 4 semanas
Valencia, Valencia, España Innovamat A tiempo completoAbout our companyInnovamat is a leading provider of math education solutions, aiming to craft accessible learning experiences based on research and foster conceptual understanding in students.We have operations in Spain, Mexico, Italy, Chile, Ecuador, Colombia, Brazil, Peru, and the United States, with over 2,100 schools, 430,000 students, and 18,000...
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Payment Solutions Coordinator
hace 4 semanas
Valencia, Valencia, España Virtuagym A tiempo completoVirtuagym is looking for a highly skilled Payment Solutions Coordinator to join our Global CS Team in Spain. This remote position offers an exciting opportunity to be part of a dynamic team and contribute to creating a healthier and happier world.About the RoleThis role involves taking charge of day-to-day customer operations and acting as a commercial...
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Revenue Operations Specialist For Customer Success Team
hace 4 semanas
Valencia, España Taxdome A tiempo completo.About the company:TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the team:We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business...
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Revenue Operations Specialist For Customer Success Team
hace 3 semanas
Valencia, España Taxdome A tiempo completo.About the company: TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the team: We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business...
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Customer Support Specialist
hace 1 mes
Valencia, Valencia, España Blu Selection A tiempo completoAbout the Role:As a Customer Specialist at Blu Selection, you will play a crucial part in supporting B2B clients in the fintech sector. Your primary responsibilities will include providing exceptional customer service via email, chat, and phone, while also collaborating with colleagues to enhance the customer experience. You will be responsible for...
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Revenue Operations Specialist For Customer Success Team
hace 3 semanas
Valencia, España Taxdome A tiempo completo.About the company: TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. About the team: We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business...
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hace 4 semanas
Valencia, Valencia, España Taxdome A tiempo completoAbout TaxDome: We're the #1 practice management platform for accounting firms in the US, having grown over 100X in the last 5 years. Our mission is to empower businesses globally with millions of end-clients.Our TeamWe're a US-based SAAS firm targeting the accounting industry. We use technology to solve business problems for accounting firms, not being...
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Payment Experience Associate
hace 2 meses
Valencia, España Flywire A tiempo completoAre you ready to trade your job for a journey?Become a FlyMate!Passion, excitement & global collaboration are all core to what it means to be a FlyMate.At Flywire, we're on a mission to deliver the world's most important and complex payments.We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and...
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Payment Experience Associate
hace 2 meses
Valencia, España Flywire A tiempo completo**Company Description** Are you ready to trade your job for a journey? Become a FlyMate!** Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform,...
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Valencia, España Taxdome A tiempo completoAbout the company: TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the team:We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business...
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Revenue Operations Specialist For Customer Success Team
hace 4 semanas
Valencia, España Taxdome A tiempo completoAbout the company: TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the team: We are a US-based SAAS firm targeting the accounting industry.In other words, we use technology to solve business...