Revenue Operations Specialist For Customer Success Team
hace 1 semana
.About the company: TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the team: We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business problems for accounting firms - we are not accountants. Our team is 300+ people (in over 40 countries) - we are a distributed team built on the principle of self-management.Access to management: You will be working closely with the chief revenue officer (along with the sales team) in a collaborative work environment.Customers love us: We have over 6,000 positive reviews online. When we go to trade shows, customers often say, "Where have you been, I've been looking for this for years" In many ways, our product sells itself. Your job is to convey that benefit and expand our market share.The Role We are looking for a dedicated and strategic Revenue Operations (RevOps) Specialist to join our team with a specific focus on supporting and optimizing our Customer Success teams. This role is crucial for tracking and enhancing our Annual Recurring Revenue (ARR), Expansion Revenue, Lifetime Value (LTV), and for playing a pivotal role in decreasing customer churn. The ideal candidate will be responsible for managing several platforms ensuring the efficient setup of those and providing insightful reporting to drive decision-making and strategic planning.Responsibilities: Develop and implement strategies to track and increase ARR, Expansion Revenue, and LTV while decreasing churn rates together with team leads.Collaborate with the Customer Success teams to identify upsell and cross-sell opportunities, ensuring a seamless customer experience.Assist Customer Relations teams with managing the data, preparing reports, tracking success of various initiatives along with the capacity planning.Master the functionality and application of tools used to enhance customer support and account management operations.Own a tech stack and be hands-on when it comes to integrating new tools.Conduct in-depth analysis of customer data to identify trends, opportunities, and areas for improvement.Generate regular reports on key metrics and insights related to revenue operations, customer health, and team performance to provide insights to the team.Lead the development and implementation of process improvements to streamline operations and enhance efficiency across teams.Own and manage the tech stack for Customer Success teams, integrating new tools and optimizing existing ones to enhance customer operations.Lead the hands-on implementation of systems and tools that improve customer support and account management workflows.Facilitate knowledge sharing across teams, ensuring learning and collaboration are not siloed.Align understanding on how to measure success of different activities through the CR department
-
Revenue Operations Specialist For Customer Success Team
hace 1 semana
Valencia, España Taxdome A tiempo completo.About the company: TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients. About the team: We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business...
-
Revenue Operations Specialist For Customer Success Team
hace 2 semanas
Valencia, España Taxdome A tiempo completo.About the company:TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the team:We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business...
-
Revenue Operations Specialist For Customer Success Team
hace 2 semanas
Valencia, España Taxdome A tiempo completoAbout the company: TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the team: We are a US-based SAAS firm targeting the accounting industry.In other words, we use technology to solve business...
-
Revenue Operations Specialist For Customer Success Team
hace 3 semanas
Valencia, España Taxdome A tiempo completoAbout the company: TaxDome is the #1 practice management platform for accounting firms in the US - we have grown over 100X in the last 5 years and serve tens of thousands of businesses globally with millions of end-clients.About the team:We are a US-based SAAS firm targeting the accounting industry. In other words, we use technology to solve business...
-
Senior Revenue Strategist for Customer Success Growth
hace 1 semana
Valencia, Valencia, España Taxdome A tiempo completoAbout TaxDome: A leading practice management platform for accounting firms in the US, we have experienced exponential growth over 5 years, serving tens of thousands of businesses globally with millions of end-clients. Our team is a US-based SAAS firm targeting the accounting industry, using technology to solve business problems. With 300+ people across 40...
-
Customer Success Operations Strategist
hace 2 semanas
Valencia, Valencia, España Taxdome A tiempo completoAbout TaxDome: We're the #1 practice management platform for accounting firms in the US, having grown over 100X in the last 5 years. Our mission is to empower businesses globally with millions of end-clients.Our TeamWe're a US-based SAAS firm targeting the accounting industry. We use technology to solve business problems for accounting firms, not being...
-
Customer Success Payment Specialist
hace 4 semanas
Valencia, España Virtuagym A tiempo completo.As Virtuagym keeps on growing, we are now looking for a new face to complement our team. As Customer Success Payment Specialist , you will be joining our Global CS Team. Will you join us to create a healthier and happier world? This is a remote position in Spain, where you will be working for our Amsterdam office. You will be hired remotely through the...
-
Head of Revenue Operations
hace 6 meses
Valencia, España sesametime A tiempo completoHi! This is Sesame HR and we’re looking for the first Head of Revenue Operations ever! We want you to be part of a growing technology startup that is changing the way people experience work. We are Sesame HR, **the digital solution that helps HR teams **, managers and companies to optimize personnel management processes, centralizing them in a single...
-
Customer Success Payments Specialist
hace 2 semanas
Valencia, Valencia, España Virtuagym A tiempo completoJob DescriptionRole Overview: As a Customer Success Payments Specialist at Virtuagym, you will be responsible for ensuring the smooth operation of our payment systems, providing exceptional customer service, and driving business growth through strategic partnerships.Key Responsibilities:Payment Operations: Manage day-to-day payment operations, including...
-
Customer Operations Specialist
hace 2 meses
Valencia, España Hewlett Packard A tiempo completo.MAIN RESPONSIBILITIES:The Customer Operations Specialist works within a European, multicultural and fast moving business environment, supporting the HP Customers and Sales Force, within the area of order fulfillment. He/ she is located in a central order management team and has a wide variety of responsibilities:Responsibilities:Backlog...
-
Customer Success Payment Specialist
hace 4 semanas
Valencia, España Virtuagym A tiempo completoAs Virtuagym keeps on growing, we are now looking for a new face to complement our team. As Customer Success Payment Specialist , you will be joining our Global CS Team. Will you join us to create a healthier and happier world?This is a remote position in Spain, where you will be working for our Amsterdam office. You will be hired remotely through the...
-
Customer Success Payment Specialist
hace 4 semanas
Valencia, España Virtuagym A tiempo completoAs Virtuagym keeps on growing, we are now looking for a new face to complement our team.As Customer Success Payment Specialist , you will be joining our Global CS Team.Will you join us to create a healthier and happier world?This is a remote position in Spain, where you will be working for our Amsterdam office.You will be hired remotely through the Spanish...
-
Customer Success Specialist
hace 2 semanas
Valencia, Valencia, España Viking Assistance Group A tiempo completoAt Viking Assistance Group, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Success Specialist. As a key member of our team, you will be responsible for delivering exceptional service to our customers, working independently and collaboratively to resolve their roadside assistance needs. Your tasks will involve...
-
Customer Success Payment Specialist
hace 4 semanas
Valencia, España Virtuagym A tiempo completoAs Virtuagym keeps on growing, we are now looking for a new face to complement our team. As Customer Success Payment Specialist , you will be joining our Global CS Team. Will you join us to create a healthier and happier world? This is a remote position in Spain, where you will be working for our Amsterdam office. You will be hired remotely through the...
-
Customer Operations
hace 2 meses
Valencia, España Signaturit Group A tiempo completo.ABOUT US Signaturit Group is a company that is revolutionizing the way people do business through secure digital transactions.With over 250000 customers in more than 40 countries, we provide electronic signature and digital identification solutions that allow users to sign over 78 million documents digitally.As a trusted third party, we are e IDAS certified...
-
Customer Success Payment Specialist
hace 4 semanas
Valencia, España Virtuagym A tiempo completoAs Virtuagym keeps on growing, we are now looking for a new face to complement our team. As Customer Success Payment Specialist, you will be joining our Global CS Team. Will you join us to create a healthier and happier world?This is a remote position in Spain, where you will be working for our Amsterdam office. You will be hired remotely through the Spanish...
-
Customer Operations
hace 1 mes
Valencia, España Signaturit Group A tiempo completo.ABOUT US Signaturit Group is a company that is revolutionizing the way people do business through secure digital transactions. With over 250,000 customers in more than 40 countries, we provide electronic signature and digital identification solutions that allow users to sign over 78 million documents digitally.As a trusted third party, we are eIDAS...
-
Customer Success Specialist
hace 1 mes
Valencia, Valencia, España Avantio A tiempo completoAbout the Role:We are seeking a highly motivated and experienced Customer Success Specialist to join our team at Avantio. As a key player in our Customer Success department, you will be responsible for maintaining strong, long-term relationships with our existing customers.Key Responsibilities:Maintain strong, long-term relationships with existing...
-
Customer Operations Specialist
hace 1 mes
Valencia, Valencia, España Signaturit Group A tiempo completoAt Signaturit Group, we are revolutionizing the way businesses operate through secure digital transactions. With over 250,000 customers in more than 40 countries, we provide electronic signature and digital identification solutions that enable users to sign over 78 million documents digitally.We are eIDAS certified and follow European standards and the ANSSI...
-
Revenue Growth Specialist
hace 2 semanas
Valencia, Valencia, España Helloprint A tiempo completoAt Helloprint, we're a fast-growing e-commerce company driven by our mission to make ordering print products easy and accessible worldwide. Our dynamic Revenue Operations team is seeking a motivated individual to join us in Valencia as a Sales Representative. Key Responsibilities: Drive growth by upgrading existing key customers to advanced business...