Sales And Marketing Camapign Lead

hace 1 mes


Barcelona, España Minacs A tiempo completo

Job Title: Sales and Marketing Campaign Lead
Job Description:
The Sales Campaign Lead plays a crucial role in ensuring smooth campaign execution from start to end and involves capturing and relaying feedback from agents to enhance campaign effectiveness and ensuring smooth communication between stakeholders.
The Sales Campaign Lead is responsible for contributing and facilitating the planning, execution, and follow-up of sales campaigns within the call center. This role ensures that supervisors and agents are well-prepared to meet the campaign goals as defined in each campaign brief and ensures an effective communication loop exists between business teams and the contact center floor.
Essential Functions/Core Responsibilities:Campaign Planning, Preparation & Execution:
Act as the conduit between the client & Concentrix by engaging with client's Campaign Manager, Market CRM Leads, and Countries to ensure we have the campaign activities required to deliver our business objectives. Ensure that call center supervisors and agents are informed and fully prepared for upcoming campaigns by coordinating resources and providing campaign briefs in advance. Ensure supervisors and agents are well-equipped with the necessary campaign materials, resolving campaign execution doubts they may have and ensuring timely communication of campaign details, objectives, and expectations.Communication & Coordination:
Act as the primary link between the business (country/commercial leads and CRM leads) and supervisors and agents to ensure effective campaign execution.Training & Development:
Identify training needs and collaborate with the contact center training team to ensure supervisors and agents receive proper training on processes and tools, particularly regarding campaign management and MSD (Microsoft Dynamics).Issue & Feedback Management:
Monitor and help address issues raised during campaign execution and proactively provide feedback from agents to improve processes and tools.Performance Monitoring & Reporting:
Track key performance indicators (KPIs) to ensure campaign success and take corrective actions as necessary. Lead 'Contact Center Campaign Performance Review' to review and update on progress, highlight challenges, issues, and risks, and ensure continuous alignment with campaign objectives.Improvement & Innovation:
Gather feedback from supervisors and agents and propose improvements into the Sprint Management Process and actively participate in the weekly 'Idea Generation' sessions.Qualifications: Experience:2-3 years of experience in a Contact Center Campaign Management role.Skills:Strong communication and coordination abilities.Proficient in campaign management tools (especially MS-Dynamics 365).Analytical skills to track KPIs and identify areas for improvement.Education:Bachelor's degree in business, Marketing, or related field (preferred but not required).Location: ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements: English (Required)
Time Type: Full time

#J-18808-Ljbffr



  • Barcelona, España Minacs A tiempo completo

    .Job Title: Sales and Marketing Campaign Lead Job Description: The Sales Campaign Lead plays a crucial role in ensuring smooth campaign execution from start to end and involves capturing and relaying feedback from agents to enhance campaign effectiveness and ensuring smooth communication between stakeholders. The Sales Campaign Lead is responsible for...


  • Barcelona, España Minacs A tiempo completo

    .Job Title: Sales and Marketing Campaign LeadJob Description:The Sales Campaign Lead plays a crucial role in ensuring smooth campaign execution from start to end and involves capturing and relaying feedback from agents to enhance campaign effectiveness and ensuring smooth communication between stakeholders.The Sales Campaign Lead is responsible for...


  • Barcelona, España Minacs A tiempo completo

    Job Title: Sales and Marketing Campaign LeadJob Description:The Sales Campaign Lead plays a crucial role in ensuring smooth campaign execution from start to end and involves capturing and relaying feedback from agents to enhance campaign effectiveness and ensuring smooth communication between stakeholders.The Sales Campaign Lead is responsible for...


  • Barcelona, España buscojobs España A tiempo completo

    Job Title: Sales and Marketing Campaign LeadJob Description:The Sales Campaign Lead plays a crucial role in ensuring smooth campaign execution from start to end and involves capturing and relaying feedback from agents to enhance campaign effectiveness and ensuring smooth communication between stakeholders.The Sales Campaign Lead is responsible for...


  • Barcelona, España buscojobs España A tiempo completo

    Job Title: Sales and Marketing Campaign LeadJob Description:The Sales Campaign Lead plays a crucial role in ensuring smooth campaign execution from start to end and involves capturing and relaying feedback from agents to enhance campaign effectiveness and ensuring smooth communication between stakeholders.The Sales Campaign Lead is responsible for...


  • Barcelona, España buscojobs España A tiempo completo

    Job Title: Sales and Marketing Campaign Lead Job Description: The Sales Campaign Lead plays a crucial role in ensuring smooth campaign execution from start to end and involves capturing and relaying feedback from agents to enhance campaign effectiveness and ensuring smooth communication between stakeholders. The Sales Campaign Lead is responsible for...


  • Barcelona, España Minacs A tiempo completo

    .Job Title: Sales and Marketing Campaign LeadJob Description:The Sales Campaign Lead plays a crucial role in ensuring smooth campaign execution from start to end and involves capturing and relaying feedback from agents to enhance campaign effectiveness and ensuring smooth communication between stakeholders.The Sales Campaign Lead is responsible for...


  • Barcelona, España Minacs A tiempo completo

    Job Title: Sales and Marketing Campaign Lead (English - speaking) - On-site HS03Experience the power of a game-changing careerAre you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated...

  • Lead Generator

    hace 3 horas


    Barcelona, España Hustler Marketing A tiempo completo

    The aim of this position is to help discover and generate new sales opportunities/leads for the Sales Executives/ Sales Managers, in addition to taking the company’s growth to the next level. The Lead Generator would be in the front lines of qualifying and preparing future clients for their experience with our company. The Lead Generator should be...


  • Barcelona, España Minacs A tiempo completo

    Job Title: Sales and Marketing Campaign Lead (English - speaking) - On-site HS03 Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and...


  • Barcelona, Barcelona, España Personalbüro U. Herrmann A tiempo completo

    Job DescriptionWe are seeking a highly skilled Sales and Marketing Specialist to join our team at Personalbüro U. Herrmann in Spain.About the RoleThe successful candidate will be responsible for working on accounts to enhance segmentation data within Microsoft Dynamics and Salesforce, focusing on prioritized accounts from the RAD quadrant. This will involve...


  • Barcelona, España Thermo Fisher Scientific A tiempo completo

    When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. **Location/Division Specific Information** Remote Europe:...


  • Barcelona, Barcelona, España Hustler Marketing A tiempo completo

    **About Hustler Marketing**We're a global eCommerce marketing agency with around 60 team members worldwide, recognized as a Klaviyo Elite partner and Yotpo Award winner for Best Retainer Agency in Europe. Our expertise lies in email, SMS, and UGC marketing.**Job Title: Lead Generation Strategist**The Lead Generation Strategist at Hustler Marketing will be...


  • Barcelona, Barcelona, España Unilever France A tiempo completo

    Unleash Your Potential in Sales and Marketing at Unilever FranceJob Summary: We are seeking a highly motivated Sales and Marketing professional to lead our team in the Away from Home channel. As a Sales and Marketing Lead, you will be responsible for defining and executing strategic plans to drive sales growth and market share.Key Responsibilities:Develop...


  • Barcelona, Barcelona, España Hustler Marketing A tiempo completo

    About the RoleThe Ecommerce Lead Growth Strategist at Hustler Marketing will be responsible for driving growth through qualified leads. This involves managing and overseeing our inbound and outbound lead generation channels, collaborating with the Sales and Marketing departments to align efforts with broader business goals, and suggesting and implementing...

  • Lead Generation Expert

    hace 2 meses


    Barcelona, España Hustler Marketing A tiempo completo

    **Company introduction**: **About the Role**: The Lead Generation Expert at Hustler Marketing will have to manage and oversee our inbound and outbound lead generation channels. Your primary goal will be to bring in qualified leads, measured by booked calls for our key services. You will be responsible for optimizing and suggesting new lead generation...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Sales and Marketing Campaign LeadJob Title: Sales and Marketing Campaign LeadAt Minacs, we are seeking a highly skilled Sales and Marketing Campaign Lead to join our team. This role is crucial in ensuring the successful execution of sales campaigns from start to finish.Key Responsibilities:Campaign Planning and Execution: Act as the primary point of contact...


  • Barcelona, España Johnson & Johnson A tiempo completo

    Johnson & Johnson is currently seeking a intern to join our marketing and sales department located in Barcelona. Manage and drive the Lead from Omnichannel campaigns and general marketing support. Support to develops and executes product and brand strategies. Collaborates with the discovery, development and marketing functions to search for new targets...


  • Barcelona, Barcelona, España Ennismore A tiempo completo

    About the RoleWe're looking for a highly motivated and results-driven Group Sales Manager to lead our sales efforts and exceed revenue targets. You'll be responsible for researching potential leads, preparing compelling proposals, and providing exceptional customer service to our clients. Your strong organizational skills and ability to multi-task in a...

  • Global Marketing Lead

    hace 1 semana


    Barcelona, Barcelona, España Bizaway S.R.L. (Es) A tiempo completo

    At BizAway, we're pushing the boundaries of travel management with our innovative services and solutions. As a driven Marketing Manager, you'll contribute to our Sales Team's growth by driving awareness, engagement, traffic, and conversion.Your Role:**Team Management**: Lead, motivate, and develop a small team of marketing professionals, fostering a...