Senior Sales and Marketing Strategist
hace 4 semanas
Job Title: Sales and Marketing Campaign Lead
At Minacs, we are seeking a highly skilled Sales and Marketing Campaign Lead to join our team. This role is crucial in ensuring the successful execution of sales campaigns from start to finish.
Key Responsibilities:- Campaign Planning and Execution: Act as the primary point of contact between clients and Concentrix, engaging with campaign managers, market CRM leads, and countries to ensure smooth campaign execution.
- Communication and Coordination: Foster effective communication between business teams and supervisors/agents to guarantee campaign success.
- Training and Development: Identify training needs and collaborate with the contact center training team to equip supervisors/agents with necessary skills and knowledge.
- Issue and Feedback Management: Monitor issues during campaign execution and provide proactive feedback to improve processes and tools.
- Performance Monitoring and Reporting: Track key performance indicators (KPIs) to ensure campaign success and take corrective actions when necessary.
- Experience: 2-3 years of experience in a Contact Center Campaign Management role.
- Skills: Strong communication and coordination abilities, proficiency in campaign management tools (especially MS-Dynamics 365), and analytical skills to track KPIs and identify areas for improvement.
Estimated Salary: $65,000 - $80,000 per annum, depending on location and experience.
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