Customer Onboarding Specialist
hace 2 meses
.At Site Minder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better togetherWhat We Do...We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.And today, we're the world's leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by Site Minder's technology every year.Customer Onboarding SpecialistHybrid Role: Candidates must be able to commute twice per week to our offices in Barcelona, SpainAs our Customer Onboarding Specialist, you provide software training to our hotel customers across Europe via screenshare, chat, and phone. You'll use an engaging and informative style to ensure our customers understand how to use the products and benefit from all its features.We provide you with product and internal software training and pair you with a seasoned buddy to perform mock training before we have you training our customers.All we ask of you is amazing, go-getting attitude and your passion for providing and striving for a positive customer experience (this we can't train).What you'll do...- Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation- Deliver a high standard of customer training on the chosen Site Minder product via a digital communication platform- Clearly communicate Site Minder's support procedures to the customer to ensure their ongoing satisfaction with our customer service- Take ownership of customer's problems and seek to identify, respond and resolve any customer issues- Drive customer projects forward, taking ownership of each project meeting it's objectivesWhat you have...- Language Skills: Spanish, English and Portuguese is a plus- You will have proven customer service experience with a passion for providing a premium customer experience- You are tech savvy with a sound knowledge of all things technology- You have worked towards targets and are goal oriented- You are always thinking about the customer experience- Experience in the hotel industry in admin roles, hotel digital marketing or in a Saa S company is a plusOur Perks & Benefits..
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Strategic Customer Onboarding Specialist
hace 1 semana
Barcelona, Barcelona, España Mytraffic A tiempo completoJoin Our Team as a Strategic Customer Onboarding SpecialistAt Mytraffic, we are seeking an experienced Customer Onboarding Specialist to join our team. In this role, you will be responsible for onboarding new customers and users, managing re-onboarding, collaborating with CSMs and AEs to develop an objective-driven onboarding strategy, deepening customer...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Automotive Expert
hace 2 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout TTECWe're a company that makes customers happy. Our mission is to help businesses build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.Job Title: Automotive Expert - Customer Onboarding SpecialistLocation: Athens, GreeceSalary Range: €35,000 - €45,000 per annum (dependent on...
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Senior Customer Onboarding Consultant
hace 3 semanas
Barcelona, Barcelona, España Mytraffic A tiempo completoAbout MytrafficMytraffic is a leading location intelligence platform serving over 500 customers across various sectors in Europe. Founded in France in 2016, we empower commerce professionals with data-driven insights to design exceptional experiences.We're a hyper-growing scale-up with a Series B fundraising round of 30 Millions € supported by prominent...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Digital Onboarding Solutions Specialist
hace 3 semanas
Barcelona, Barcelona, España Mytraffic A tiempo completoAbout MytrafficMytraffic is a pioneering location intelligence platform in Europe, empowering commerce professionals with cutting-edge analytics and insights to drive informed decision-making. Since its inception in 2016, the company has established itself as a leader in the industry, serving over 500 customers across various sectors, including Retail, Real...
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Merchant Onboarding Specialist
hace 1 semana
Barcelona, Barcelona, España Satispay A tiempo completoAbout SatispayAt Satispay, we're pioneering a movement toward simplicity and accessibility in financial services. We're seeking an experienced Merchant Onboarding Specialist to join our team and help us deliver seamless onboarding experiences for our valued customers.Role Overview:As a Merchant Onboarding Specialist, you will collaborate closely with...
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Customer Onboarding Solutions Expert
hace 1 semana
Barcelona, Barcelona, España Siteminder A tiempo completoSiteminder is a leading provider of hotel commerce solutions, dedicated to helping accommodation owners find and book more guests online. We're seeking an experienced Customer Onboarding Specialist to join our team in Barcelona, Spain.About the RoleThis is a hybrid role that requires commuting twice a week to our offices in Barcelona, Spain. As our Customer...
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Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Onboarding Manager
hace 6 días
Barcelona, España EcoVadis A tiempo completoCompany Description **Work smart, have fun and make an impact!** **EcoVadis is the leading provider of business sustainability ratings**. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and...
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Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Onboarding Specialist M/F
hace 4 semanas
Barcelona, España Mytraffic A tiempo completo.Started in France in 2016, Mytraffic's mission is to empower commerce professionals with the best location analytics and insights to be smarter every day and design the best experiences in physical locations.We already serve more than 500 customers in many different sectors (Retail, Real Estate, Consulting Companies, Cities...) all over Europe to help them...
