Customer Onboarding Specialist
hace 4 semanas
.At Site Minder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better togetherWhat We Do...We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.And today, we're the world's leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by Site Minder's technology every year.Customer Onboarding SpecialistHybrid Role: Candidates must be able to commute twice per week to our offices in Barcelona, SpainAs our Customer Onboarding Specialist, you provide software training to our hotel customers across Europe via screenshare, chat, and phone. You'll use an engaging and informative style to ensure our customers understand how to use the products and benefit from all its features.We provide you with product and internal software training and pair you with a seasoned buddy to perform mock training before we have you training our customers.All we ask of you is amazing, go-getting attitude and your passion for providing and striving for a positive customer experience (this we can't train).What you'll do...- Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation- Deliver a high standard of customer training on the chosen Site Minder product via a digital communication platform- Clearly communicate Site Minder's support procedures to the customer to ensure their ongoing satisfaction with our customer service- Take ownership of customer's problems and seek to identify, respond and resolve any customer issues- Drive customer projects forward, taking ownership of each project meeting it's objectivesWhat you have...- Language Skills: Spanish, English and Portuguese is a plus- You will have proven customer service experience with a passion for providing a premium customer experience- You are tech savvy with a sound knowledge of all things technology- You have worked towards targets and are goal oriented- You are always thinking about the customer experience- Experience in the hotel industry in admin roles, hotel digital marketing or in a Saa S company is a plusOur Perks & Benefits..
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Customer Onboarding Specialist
hace 3 semanas
Barcelona, España Cobee A tiempo completoAbout Us & Our Culture We, employees, need a much more engaging solution around our compensation, and that's why Cobee was born.Since we created Cobee back in November 2018, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work .As we fight for that vision, we truly believe that we can improve the...
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Customer Onboarding Experience Specialist
hace 3 días
Barcelona, Barcelona, España Penta A tiempo completoWe are seeking a skilled Customer Onboarding Experience Specialist to join our dynamic team in Barcelona. As a key member of our Italian customer care team, you will play a vital role in shaping the onboarding experience for Qonto's Italian customers.Company OverviewQonto is a leading fintech company that provides innovative banking solutions for SMEs and...
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Customer Care Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the Role:We are seeking a highly skilled Customer Care Onboarding Specialist to join our team at Qonto. As a key member of our Onboarding department, you will play a crucial role in establishing our presence in the Netherlands and ensuring seamless onboarding and exceptional support for our new customers.Your Key Responsibilities:Delight our Dutch...
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Customer Care Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout QontoQonto is a leading online business account provider that offers innovative products and services to small and medium-sized enterprises (SMEs) and freelancers. Our mission is to make day-to-day banking easier and more efficient for our customers.Job SummaryWe are seeking a highly motivated and customer-centric individual to join our Onboarding team...
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Customer Onboarding Specialist
hace 1 mes
Barcelona, Barcelona, España Siteminder A tiempo completoAbout UsAt SiteMinder, we believe that our employees' individual contributions drive our success. We strive to create a diverse and inclusive culture that enables our employees to bring their unique perspectives to work.Our MissionWe're a team of innovators who love technology, but know that hoteliers want things to be simple. Since 2006, we've been...
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Customer Onboarding Specialist
hace 3 semanas
Barcelona, España SiteMinder A tiempo completoAt Site Minder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Care Onboarding Specialist
hace 1 mes
Barcelona, Barcelona, España Penta A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Care Onboarding Specialist to join our dynamic team in Barcelona. As a key member of our Italian onboarding team, you will play a crucial role in shaping the onboarding experience for Qonto's Italian customers.Key ResponsibilitiesGuide Italian customers through the account opening process, ensuring a...
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Customer Onboarding Specialist
hace 3 semanas
Barcelona, España Siteminder A tiempo completoAt Site Minder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Onboarding Team Specialist
hace 2 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoAbout the RoleWe're looking for a skilled Customer Onboarding Specialist to join our team at SiteMinder. As a key member of our customer success team, you will be responsible for providing software training to our hotel customers across Europe via screenshare, chat, and phone.Key ResponsibilitiesQualify customer requirements and identify the appropriate...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España Siteminder A tiempo completoWe're looking for a skilled Customer Onboarding Specialist to join our team at SiteMinder. As a key member of our customer success team, you will be responsible for providing software training to our hotel customers across Europe via screenshare, chat, and phone.You'll use an engaging and informative style to ensure our customers understand how to use our...
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Customer Success Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoJob SummaryWe are seeking a highly skilled Customer Success Onboarding Consultant to join our team at Blu Selection. As a Customer Success Onboarding Consultant, you will be responsible for ensuring a seamless onboarding experience for our clients.Key ResponsibilitiesProvide quality assurance by checking that all client product integrations are...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Onboarding Strategist
hace 7 días
Barcelona, Barcelona, España Infraspeak A tiempo completoAbout InfraspeakAt Infraspeak, we're revolutionizing the way teams work. Our Intelligent Maintenance Management Platform (IMMP) helps thousands of teams every day, making their lives easier and enabling them to achieve their goals.We're not just a system of records; we're a system of intelligence that collects data and transforms it into real actions using...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
