Customer Onboarding Specialist Barcelona Fulltime Onboarding Success
hace 3 meses
.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better togetherWhat We Do...We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.And today, we're the world's leading open hotel commerce platform, supporting 44,500 hotels in 150 countries - with over 100 million reservations processed by SiteMinder's technology every year.Customer Onboarding SpecialistHybrid Role: Candidates must be able to commute twice per week to our offices in Barcelona, SpainAs our Customer Onboarding Specialist, you provide software training to our hotel customers across Europe via screenshare, chat, and phone. You'll use an engaging and informative style to ensure our customers understand how to use the products and benefit from all its features.We provide you with product and internal software training and pair you with a seasoned buddy to perform mock training before we have you training our customers.All we ask of you is amazing, go-getting attitude and your passion for providing and striving for a positive customer experience (this we can't train).What you'll do...- Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementation- Deliver a high standard of customer training on the chosen SiteMinder product via a digital communication platform- Clearly communicate SiteMinder's support procedures to the customer to ensure their ongoing satisfaction with our customer service- Take ownership of customer's problems and seek to identify, respond and resolve any customer issues- Drive customer projects forward, taking ownership of each project meeting it's objectivesWhat you have...- Language Skills: Spanish, English and Portuguese is a plus- You will have proven customer service experience with a passion for providing a premium customer experience- You are tech savvy with a sound knowledge of all things technology- You have worked towards targets and are goal oriented- You are always thinking about the customer experience- Experience in the hotel industry in admin roles, hotel digital marketing or in a SaaS company is a plusOur Perks & Benefits..
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Barcelona, España buscojobs España A tiempo completoCustomer Onboarding Specialist Barcelona Fulltime Onboarding Success - (D310) Barcelona EUR 30.000 - 50.000 At SiteMinder, we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Ares Consultores A tiempo completo.At SiteMinder, we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Ares Consultores A tiempo completoAt SiteMinder, we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Ares Consultores A tiempo completoAt SiteMinder, we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Siteminder A tiempo completo.At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España buscojobs España A tiempo completoBarcelona EUR 30.000 - 50.000 At SiteMinder, we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives. Our diverse and inclusive culture enables our employees to bring their unique...
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Barcelona, España Ares Consultores A tiempo completoAt SiteMinder, we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Barcelona, España Ares Consultores A tiempo completoAt SiteMinder, we believe the individual contributions of our employees are what drive our success.That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences, and perspectives.Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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