Empleos actuales relacionados con Customer Success Coach/Portuguese Native - Barcelona - Shiji Group
-
Customer Success Coach/portuguese Native
hace 3 meses
Barcelona, España Shiji Group A tiempo completo**Company Description** Shiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and...
-
Customer Success Coach
hace 1 semana
Barcelona, Barcelona, España Shiji Group A tiempo completoCustomer Success CoachTo support our Shiji ReviewPro team, we are seeking a highly motivated and detail-oriented Customer Success Coach to join our dynamic team. As a key member of our Customer Success Team, you will be responsible for establishing strong relationships with our clients in the DACH region and driving growth through proactive account...
-
Customer Success Coach
hace 1 semana
Barcelona, Barcelona, España Shiji Group A tiempo completoCustomer Success CoachTo support our Shiji ReviewPro team, we are seeking a highly motivated and detail-oriented Customer Success Coach to join our dynamic team. As a key member of our Customer Success Team, you will be responsible for establishing strong relationships with our clients in the DACH region and driving growth through proactive account...
-
Customer Success Coach
hace 3 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoJob Title: Customer Success CoachAbout the Role:We are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a Customer Success Coach, you will be responsible for ensuring the successful adoption and utilization of our ReviewPro products by our clients in the DACH region.Key Responsibilities:Establish and...
-
Customer Success Coach
hace 3 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoJob Title: Customer Success CoachAbout the Role:We are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a Customer Success Coach, you will be responsible for ensuring the successful adoption and utilization of our ReviewPro products by our clients in the DACH region.Key Responsibilities:Establish and...
-
Customer Success Coach
hace 3 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoJob Title: Customer Success CoachAbout the Role:We are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a Customer Success Coach, you will be responsible for ensuring the successful adoption and utilization of our ReviewPro products by our clients in the DACH region.Key Responsibilities:Establish a trusted...
-
Customer Success Coach
hace 3 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoJob Title: Customer Success CoachAbout the Role:We are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a Customer Success Coach, you will be responsible for ensuring the successful adoption and utilization of our ReviewPro products by our clients in the DACH region.Key Responsibilities:Establish a trusted...
-
Customer Success Coach
hace 3 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoJob SummaryWe are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a key member of our Customer Success Team, you will be responsible for driving growth and retention across our client base.Key ResponsibilitiesEstablish and maintain strong relationships with our clients, providing exceptional support and...
-
Customer Success Coach
hace 2 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a key member of our Customer Success Team, you will be responsible for driving growth and retention across our client base.Key ResponsibilitiesEstablish and maintain strong relationships with our clients, providing exceptional support...
-
Customer Success Coach
hace 3 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoJob SummaryWe are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a key member of our Customer Success Team, you will be responsible for driving growth and retention across our client base.Key ResponsibilitiesEstablish and maintain strong relationships with our clients, providing exceptional support and...
-
Customer Success Coach
hace 2 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a key member of our Customer Success Team, you will be responsible for driving growth and retention across our client base.Key ResponsibilitiesEstablish and maintain strong relationships with our clients, providing exceptional support...
-
Customer Success Coach/spanish Native
hace 3 meses
Barcelona, España Shiji Group A tiempo completo**Company Description** Shiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and...
-
Customer Success Coach/english Native
hace 3 meses
Barcelona, España Shiji Group A tiempo completo**Company Description** Shiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and...
-
Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management and digital growth initiatives.Key ResponsibilitiesAnalyze customer data to...
-
Customer Success Manager
hace 1 semana
Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer success team, you will be responsible for driving customer growth and retention through strategic account management and digital growth initiatives.Key ResponsibilitiesAnalyze customer data to...
-
Customer Success Coach
hace 1 mes
Barcelona, España Shiji Group A tiempo completoJob Description To support our Shiji ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach , with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro...
-
Customer Success Coach
hace 3 meses
Barcelona, España Shiji Group A tiempo completoJob Description To support our Shiji ReviewPro team, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach , with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro...
-
Customer Success Manager
hace 3 semanas
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute strategic plans to drive business growth and customer...
-
Customer Success Manager
hace 3 semanas
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesDevelop and execute strategic plans to drive business growth and customer...
-
Customer Success Coach
hace 3 semanas
Barcelona, Barcelona, España Shiji Group A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Coach to join our team at Shiji Group. As a key member of our Customer Success Team, you will be responsible for driving customer adoption and engagement of our ReviewPro products.Key ResponsibilitiesCustomer Onboarding: Ensure seamless onboarding of new clients, providing...
Customer Success Coach/Portuguese Native
hace 3 meses
Job Description To support our ReviewPro team in US, we are looking for a young minded, vibrant, high-energy, proactive and detail-oriented Customer Success Coach , with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of ReviewPro products.This role is based in Barcelona, working 2nd shift - from 3pm to 12am. Responsibilities Responsibilities include: Primary point of contact for our accounts Establish a trusted advisor relationship with each of your assigned accounts Ability to monitor the status of onboarding of a client and help them finalize any outstanding items Provide training to our clients on the ReviewPro tool and key hospitality best practices Increasing the adoption and engagement of features and functionality of the ReviewPro tool Constant proactive monitoring of client engagement and health/happiness levels and regular interactions with clients (phone, email, etc) Regular communication to clients on new features Work closely with the Customer Success Team to follow up on bugs and issues Identifying upsell and cross-sell opportunities Supporting the renewal process in collaboration with the Customer Success and Sales Teams Qualifications Native level of Portuguese with good Spanish and English language.Another language is a plus.Empathetic, people oriented, great relationship builder.Preferably, you have experience in customer success role.Preferably with experience in the Hospitality industry.Strong aptitude for technology.Results driven.Self-Starter.Hands-on attitude.Positive attitude.Networking skills.Additional Information Free coffee, tea & fresh fruit at the office Flexible working hours & hybrid model of work Brand new office located in Barcelona's city center International team and fantastic work environment
