Client Success Manager
hace 2 meses
.Global Payroll – Digital Client Success - Client Success Manager(CSM) The Client Success Manager (CSM) serves as an advocate of ADP's Global Payroll Solution and Service capabilities, while driving ADP's message as a world leader in the Global Payroll industry into the client base. Within the Digital Client Success market segment, this role is 100% dedicated to our ADP Global Payroll "Digital" Client market segment (SBS), which can include all the following services: GlobalView, Streamline, Celergo, EeTime/WFMgr services (and BoB if needed). This could evolve based on ADP Global Payroll strategies. Key areas of focus include (but are not limited to): Ongoing management of strong, productive relationships with key & designated client contacts Alignment with Digital Client Success Team Leader and ADP Client Success Digital Sr Director Collaborative efforts with other ADP Client Success colleagues, ADP Sales, Service and Implementation teams and any other functional team as required to retain assigned clients, deliver best in class services to client and influence additional business Adherence to defined & agreed processes Achieve targets established annually. The position demands a strong combination of account management / relationship building skills together with use of tools & process to address this market segment specificities. Success in this role can be defined by year over year increases in metrics related to: customer satisfaction indexes, client retention rates, contract renewals, referenceability, client footprint and revenue growth. Job Responsibilities: Client Focus Effective management of a client's portfolio of Global Payroll client accounts belonging to the Digital Client success Market Segment to ensure client satisfaction, retention & growth. Cultivation of a trusted-advisor and develop a strong relationship with clients to influence their propensity to partner with ADP. Consultative client approach, with an ability to recognize what actions will demonstrate exemplary partnership to the client base, by incorporating a deep understanding of the client needs with appropriate ADP Global Payroll solutions and expertise. Address & resolve escalated client issues or concerns Oversee and support effective and mutually beneficial contract (re)negotiations and understands financial impact. Ensure appropriate utilization and consistent execution of tools, communications, processes, client satisfaction and retention activities, and metrics. Client Communication Demonstrate strong "listening", presentation, meeting management and relationship management/servicing skills. Confident with ability to challenge the current state and make a compelling case for change (internal & external) Lead and drive continuous improvement and operate with flexibility. Significant understanding of Global Payroll concepts with the ability to represent a broad range of ADP disciplines and solution platforms
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Client Success Manager
hace 6 meses
Barcelona, España Primer Impacto A tiempo completo**¡Atención a todos los profesionales apasionados por el mundo de las ventas y el marketing!** En Primer Impacto (PI en adelante) somos especialistas en gestionar la marca de nuestros clientes en el punto de venta. Estamos en busca de un **Client Success Manager o Consultor/a de Trade Marketing** extraordinario para unirse a nuestro equipo dinámico y...
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Client Success Manager
hace 2 meses
Barcelona, España ADP A tiempo completoGlobal Payroll - Digital Client Success - Client Success Manager (CSM) The Client Success Manager (CSM) serves as an advocate of ADP’s Global Payroll Solution and Service capabilities, while driving ADP’s message as a world leader in the Global Payroll industry into the client base. Within the Digital Client Success market segment, this role is 100%...
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Senior Client Success Manager
hace 2 meses
Barcelona, España Adp, Inc. A tiempo completo.Global Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount...
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Client Success Manager
hace 2 meses
Barcelona, España Adp, Inc. A tiempo completoGlobal Payroll – Digital Client Success - Client Success Manager(CSM)The Client Success Manager (CSM) serves as an advocate of ADP's Global Payroll Solution and Service capabilities, while driving ADP's message as a world leader in the Global Payroll industry into the client base. Within the Digital Client Success market segment, this role is 100%...
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Senior Client Success Manager
hace 2 meses
Barcelona, España Adp, Inc. A tiempo completo.Global Payroll – Enterprise or Mid-market Client SuccessSenior Client Success Manager(Sr. CSM)The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to...
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Client Success Manager
hace 3 semanas
Barcelona, España ADP A tiempo completo**The Client Success Manager (CSM)** serves as an advocate of ADP’s Global Payroll Solution and Service capabilities, while driving ADP’s message as a world leader in the Global Payroll industry into the client base. Within the Digital Client Success market segment, this role is 100% dedicated to our ADP Global Payroll “Digital” Client market segment...
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Senior Client Success Manager
hace 4 meses
Barcelona, España ADP A tiempo completoGlobal Payroll - Client Success Manager (CSM) The Client Success Manager (CSM) serves as an advocate of ADP’s Global Payroll Solution and Service capabilities, while driving ADP’s message as a world leader in the Global Payroll industry into the client base. Within the Client Success, this role is 100% dedicated to our ADP Global Payroll Client, which...
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Senior Client Success Manager
hace 1 día
Barcelona, España ADP A tiempo completoGlobal Payroll - Enterprise Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to the success...
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Senior Client Success Manager
hace 4 meses
Barcelona, España ADP A tiempo completo**Senior Client Success Manager - temporary contract** The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to the success of the Multi-Country Payroll...
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Senior Manager, Client Success
hace 1 día
Barcelona, España Benevity A tiempo completo**Meet Benevity**: Benevity's award-winning corporate purpose software empowers companies and their people to take social action on the issues and causes they care about. Through giving, volunteering, grantmaking and positive actions, we help 650+ clients (and counting!) build better cultures and engage their employees and customers to create greater social...
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Senior Client Success Manager
hace 4 meses
Barcelona, España ADP A tiempo completo**_Global Payroll - Enterprise or Mid-market Client Success_** **_Senior Client Success Manager_** **_(Sr. CSM)_** The Client Success team within the **ESI Global** **Payroll **organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients....
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Digital Client Success Manager
hace 4 meses
Barcelona, España ADP A tiempo completo**The Client Success Manager (CSM)** serves as an advocate of ADP’s Global Payroll Solution and Service capabilities, while driving ADP’s message as a world leader in the Global Payroll industry into the client base. Within the Digital Client Success market segment, this role is 100% dedicated to our ADP Global Payroll “Digital” Client market segment...
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Senior Client Success Manager
hace 2 meses
Barcelona, España ADP A tiempo completo**_Global Payroll - Enterprise or Mid-market Client Success_** **_Senior Client Success Manager_** **_(Sr. CSM)_** The Client Success team within the **ESI Global** **Payroll **organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients....
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Senior Client Success Manager
hace 2 meses
Barcelona, España Adp, Inc. A tiempo completoGlobal Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients.This division is paramount to...
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Senior Client Success Manager
hace 2 meses
Barcelona, España Adp, Inc. A tiempo completoGlobal Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to...
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? Aplicar En 3 Minutos Client Success Manager
hace 2 meses
Barcelona, España Adp, Inc. A tiempo completo.Global Payroll – Digital Client Success - Client Success Manager(CSM)The Client Success Manager (CSM) serves as an advocate of ADP's Global Payroll Solution and Service capabilities, while driving ADP's message as a world leader in the Global Payroll industry into the client base. Within the Digital Client Success market segment, this role is 100%...
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Senior Client Success Manager
hace 4 semanas
Barcelona, Barcelona, España Bsport A tiempo completoOverview of bsportWe are bsport, a pioneering platform that converges boutique fitness and cutting-edge technology. Our mission is to empower our partners by streamlining operations and driving commercial success through an all-in-one solution.AchievementsWe have built a community of over 7 million users.We secured the biggest Series B funding this year.Our...
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Customer Success Manager
hace 1 día
Barcelona, España Red Arbor A tiempo completo**Customer Success Manager**: Tenemos un ADN digital. No paramos de pensar en nuevas maneras de trabajar y evolucionar. Formamos equipos autosuficientes y organizados. Y creemos en un estilo de liderazgo cercano. Fundada en España en 2013 +350 colaboradores 11 oficinas ¿A quién buscamos? A un/a Customer Success Manager con muchas ganas de entrar a formar...
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Ecommerce Client Success Strategist
hace 4 semanas
Barcelona, Barcelona, España Dtc Job A tiempo completoJob Opportunity with DigitsonlyAt Dtc Job, we're a portfolio company that partners with verified 7-8 figure companies in the ecommerce and agency industry to find A-Players like you. As a dynamic DTC Customer Success Manager, you'll work with clients and freelancers to manage client onboarding, job postings, and workflow management using tools like Slack and...
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Client Success Manager
hace 6 meses
Barcelona, España Benevity A tiempo completo**Meet Benevity**: Benevity's award-winning corporate purpose software empowers companies and their people to take social action on the issues and causes they care about. Through giving, volunteering, grantmaking and positive actions, we help 940+ clients (and counting!) build better cultures and engage their employees and customers to create greater social...
