Senior Client Success Manager
hace 2 semanas
.Global Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to the success of the Multi-Country Payroll business, impacting client growth, engagement, and retention by driving successful and measurable client outcomes through the adoption, utilization, and optimization of ADP solutions. The Senior Client Success Manager (Sr. CSM) serves as an advocate of ADP's Global Payroll Solution and Service capabilities, while driving ADP's message as a world leader in the Global Payroll industry into the client base. Within either the Enterprise or Mid-market Client Success market segments, this role is 100% dedicated to our ADP Global Payroll Clients, which can include all the following services: GlobalView, Streamline, Celergo, EeTime/WFMgr services (and BoB as needed). This could evolve based on ADP Global Payroll strategies. Key areas of focus include: Ongoing management of strong, productive relationships with key & designated client contacts. Alignment with Client Success Leaders. Collaborative efforts with other ADP Client Success colleagues, ADP Sales, Service and Implementation teams and any other functional team as required to retain assigned clients, deliver best in class services to our client and influence additional business. Adherence to defined & agreed processes and achieve targets established annually. The position demands a strong combination of account management / relationship building skills together with use of tools & process to address this market segment specificities. Success in this role can be defined by year over year increases in metrics related to: customer satisfaction indexes, client retention rates, contract renewals, referencability, client footprint and revenue growth. Job Responsibilities: Client Focus Effective management of a client's portfolio of Global Payroll client accounts to ensure client satisfaction, retention & growth. Develop a strong relationship with clients to influence their propensity to partner with ADP. Address & resolve escalated client issues or concerns. Oversee and support effective and mutually beneficial contract (re)negotiations and understands financial impact. Ensure appropriate utilization and consistent execution of tools, communications, processes, client satisfaction and retention activities, and metrics. Manage multi country/multi region/multi product portfolios of clients (manage across multiple time zones). Responsible for the overall health of the client influencer relationship and position of ADP as the provider of choice for our clients
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Senior Client Success Manager
hace 4 semanas
Barcelona, España Adp - Automatic Data Processing A tiempo completo.Job DescriptionGlobal Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager(Sr. CSM)The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division...
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Senior Client Success Manager
hace 4 semanas
Barcelona, España Adp A tiempo completo.Global Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount...
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Senior Client Success Manager
hace 2 semanas
Barcelona, España Adp, Inc. A tiempo completo.Global Payroll – Enterprise or Mid-market Client SuccessSenior Client Success Manager(Sr. CSM)The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to...
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Senior Client Success Manager
hace 3 meses
Barcelona, España ADP A tiempo completo**Senior Client Success Manager - temporary contract** The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to the success of the Multi-Country Payroll...
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Senior Client Success Manager
hace 1 semana
Barcelona, Barcelona, España Gartner A tiempo completoAbout the RoleAt Gartner, we guide the leaders who shape the world. As a Client Success Strategy Manager, you will be responsible for ensuring that every Gartner client receives value far exceeding their investment. We follow a Client for Life Philosophy, and individuals in this role seek to understand and surface client's business priorities, breakdown...
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Senior Client Success Manager
hace 2 semanas
Barcelona, España Adp, Inc. A tiempo completoGlobal Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to...
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Senior Client Success Manager
hace 2 semanas
Barcelona, España Adp, Inc. A tiempo completoGlobal Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients.This division is paramount to...
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Senior Client Success Manager
hace 2 meses
Barcelona, España ADP A tiempo completo**_Global Payroll - Enterprise or Mid-market Client Success_** **_Senior Client Success Manager_** **_(Sr. CSM)_** The Client Success team within the **ESI Global** **Payroll **organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients....
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Senior Client Success Manager
hace 2 semanas
Barcelona, España Adp, Inc. A tiempo completoGlobal Payroll – Enterprise or Mid-market Client SuccessSenior Client Success Manager(Sr. CSM)The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is paramount to...
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Senior Client Success Manager
hace 4 semanas
Barcelona, España ADP A tiempo completo**_Global Payroll - Enterprise or Mid-market Client Success_** **_Senior Client Success Manager_** **_(Sr. CSM)_** The Client Success team within the **ESI Global** **Payroll **organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients....
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Senior Client Success Manager
hace 3 meses
Barcelona, España ADP A tiempo completoGlobal Payroll - Client Success Manager (CSM) The Client Success Manager (CSM) serves as an advocate of ADP’s Global Payroll Solution and Service capabilities, while driving ADP’s message as a world leader in the Global Payroll industry into the client base. Within the Client Success, this role is 100% dedicated to our ADP Global Payroll Client, which...
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Senior Client Success Manager
hace 3 semanas
Barcelona, España Adp - Automatic Data Processing A tiempo completoJob DescriptionGlobal Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager(Sr. CSM)The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division...
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Senior Client Success Manager: Global Enterprises
hace 4 semanas
Barcelona, Barcelona, España Gartner A tiempo completoAs a Senior Client Success Manager at Gartner, you will play a critical role in delivering exceptional client experiences and driving business growth. The Client Success team focuses on customer service and retention, while also identifying opportunities for growth and development. Your portfolio of clients will include senior C-level executives and other...
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Senior Client Success Manager
hace 2 semanas
Barcelona, España ADP, Inc. A tiempo completoGlobal Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is...
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Client Success Manager
hace 1 mes
Barcelona, Barcelona, España Gartner A tiempo completoAbout the Role:The Client Success team at Gartner focuses on delivering exceptional customer service and driving client retention while fostering business growth and development. As a Client Success Manager, you will partner with a portfolio of clients to ensure they receive value far exceeding their investment in Gartner services. You will surface clients'...
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Client Success Manager
hace 6 meses
Barcelona, España Primer Impacto A tiempo completo**¡Atención a todos los profesionales apasionados por el mundo de las ventas y el marketing!**En Primer Impacto (PI en adelante) somos especialistas en gestionar la marca de nuestros clientes en el punto de venta. Estamos en busca de un **Client Success Manager o Consultor/a de Trade Marketing** extraordinario para unirse a nuestro equipo dinámico y...
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Client Success Manager
hace 5 meses
Barcelona, España Primer Impacto A tiempo completo**¡Atención a todos los profesionales apasionados por el mundo de las ventas y el marketing!** En Primer Impacto (PI en adelante) somos especialistas en gestionar la marca de nuestros clientes en el punto de venta. Estamos en busca de un **Client Success Manager o Consultor/a de Trade Marketing** extraordinario para unirse a nuestro equipo dinámico y...
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Client Success Manager
hace 3 semanas
Barcelona, España Adp, Inc. A tiempo completo.Global Payroll – Digital Client Success - Client Success Manager(CSM) The Client Success Manager (CSM) serves as an advocate of ADP's Global Payroll Solution and Service capabilities, while driving ADP's message as a world leader in the Global Payroll industry into the client base. Within the Digital Client Success market segment, this role is 100%...
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Client Success Manager
hace 1 mes
Barcelona, Barcelona, España Inbenta Technologies A tiempo completoWe are seeking a Client Success Manager to join our team at Inbenta Technologies. As a Client Success Manager, you will be responsible for managing and growing relationships with our client base.Your main responsibilities will include:Understanding the needs of your customer and effectively aligning Inbenta solutions to solve those needs.Managing and...
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Senior Client Success Manager
hace 4 semanas
Barcelona, España ADP A tiempo completoGlobal Payroll – Enterprise or Mid-market Client Success Senior Client Success Manager (Sr. CSM) The Client Success team within the ESI Global Payroll organization is the client voice and leader of the client relationship to ensure client value realization of our solutions to achieve meaningful outcomes for our global clients. This division is...
