Manager De, Vacation Rental Owner Partner Success
hace 1 semana
.If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form.Manager DE, Vacation Rental Owner Partner Success (German speaking)Here at Expedia, our mission is to power global travel for everyone, everywhere. We're looking for an Associate Manager for our Partner Success UK Team based in Prague to help us make this a reality The Manager's main responsibility will be leading a team responsible for ensuring our DE owner inventory is competitive, attractive, and relevant for Vrbo's fast-growing global traveler base.In doing so, the PS team will work hand-in-hand with German Property Owners to improve performance by coaching and influencing partners to take actions to improve booking conversions by smartly utilizing the power of Expedia Group's unique data insights. This role is central to our account management mission of delivering exceptional travel experiences by bringing the power of the platform to life for our partners, both current and new. This team ensures that Expedia Group brands' global customers always find the most suitable Vacation Rental.What you'll doManages and develops the portfolio of a given market(s). Coaches and inspires team members to achieve/exceed their targets. Sets expectations for team members and provides market reviews to leadership, participating in target setting procedures.Motivates the team and creates an inclusive and diverse environment.Works with staff to develop individual development plans addressing employee needs and meeting team goals.Evaluates performance regularly, identifying learning needs.Provides constructive feedback and coaching to encourage ongoing development.Clarifies roles, accountabilities and decision making among team members.Helps and coaches team members to prioritize and link daily work to broader objectives.Manages workloads to ensure all team members are fully deployed and skills are matched to work requirements.Hires and onboards new team members.Prioritizes team morale, inclusive culture, productivity, and celebrating team wins.Promotes collaboration among team members.Provides guidance to others and coaches on specific strategies to identify customer's needs and expectations to address them effectively.Develops and monitors measures to ensure the organization's products, services, and solutions continue to perform against customer's needs/expectations.Identifies unique product, service, and solution bundles that differentiate the company from its competitors and demonstrate the value proposition of a continued partnership.Creates logical business cases, adapting relevant information to the audience to drive resolution and the most favorable outcome to meet business needs.Identifies both internal and external partner/stakeholder needs and concerns to proactively address them and communicate benefits for maximum value of all parties involved
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SAP BTP Customer Success Partner
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