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.Job ID: 2646435 | Amazon Web Services Philippines Inc.As a Technical Account Manager, you will provide consultative architectural and operational guidance to help customers achieve the greatest value from AWS.As we continue to rapidly expand in the Philippines, you'll have plenty of opportunities to develop your technical, consulting, and leadership skills. You'll work with talented cloud technologists while expanding your knowledge of AWS products. You'll also have the chance to receive mentorship and gain AWS certifications.Key Job ResponsibilitiesYou'll build solutions, provide technical guidance, and advocate for the customer.Ensure AWS environments remain operationally healthy while reducing cost and complexity.Develop trusting relationships with customers, understanding their business needs and technical challenges.Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.Consult with a range of partners from developers through to C-suite executives.Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning.Being part of a wider Enterprise Support team, you'll provide post-sales, consultative expertise.Solve a variety of problems across different customers as they migrate their workloads to the cloud.Uplift customer capabilities by running workshops, brown bag sessions, etc.A Day in the LifeAs a trusted advisor, you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.Watch a short video about life as a Technical Account Manager team here.About the TeamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses
