Customer Support Representative With German

hace 1 mes


Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you're enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for youPosition: Customer Support RepresentativeLocation: Barcelona, SpainEmployment Type: Full-timeWork Model: On-siteWhat You'll Do:Engage with Customers: Manage incoming inquiries via phone, email, and chat, quickly identifying customer needs and ensuring a smooth, effective resolution.Document & Track: Record all customer interactions in the call management system, aiming for efficient, SLA-compliant responses.Product Knowledge: Stay informed on services and products, focusing on those that are tailored to meet individual customer needs.Escalate When Needed: Proactively identify potential service issues and escalate complex cases to senior team members for a seamless resolution.Process Adherence: Follow all project guidelines, ensuring a high level of quality and SLA compliance in every interaction.Team Collaboration: Collaborate across teams, provide coverage when needed, and participate in special projects to support overall team performance.Administrative Tasks: Manage records for holidays, sick days, and overtime, ensuring smooth operation within the team.Continuous Improvement: Take part in team meetings and other tasks assigned by management to enhance service quality and customer satisfaction.What You Bring:Language Proficiency: Native or fluent German, with a minimum B2 level in English.Customer Service Background: At least one year in customer service, ideally with experience in technical support.Technical Knowledge: Familiarity with signal path connectivity, wireless networking, and AV products.Empathy & Problem-Solving Skills: Strong customer care skills, with a keen ability to understand and resolve customer needs efficiently.Ownership Mindset: A proactive approach to taking full ownership of calls, seeing them through to resolution or escalation.Why Join Us:Competitive Package: A highly attractive remuneration package based on your skills and experience.Consistent Schedule: Monday to Friday, 09:00 AM to 06:00 PM, offering work-life balance.Generous Time Off: 23 working days of paid annual leave to recharge and enjoy Barcelona.Supportive Environment: Join a dynamic, friendly team that values creativity and collaboration.Growth Opportunities: Access to resources and support to help you develop your skills and advance your career.Step into a rewarding role where you can make a difference, grow professionally, and enjoy life in Barcelona #CustomerSupport #GermanSpeaking #BarcelonaDepartamento: Information & Technology#J-18808-Ljbffr



  • Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    **In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office.** If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you! **Position**: Customer...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you're enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!Position: Customer Support...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office.If you're enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!Position : Customer Support...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience  around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!In Collaboration, we...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office.If you're enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!Position: Customer Support...


  • Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!Position: Customer Support...


  • Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you! Position : Customer Support...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you're enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you! Position : Customer Support...


  • Barcelona, España buscojobs España A tiempo completo

    Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients! In Collaboration, we are...


  • Barcelona, España JUJUR A tiempo completo

    Position: German Customer Support Representative Location: Barcelona, Spain Work model: Hybrid Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Resolve complicated technical issues for all of our client's products - Provide set-up support and guidance for all connected products as well as address troubleshooting...


  • Barcelona, España Cross Border Talents A tiempo completo

    German Customer Support Representative, Barcelona Cross Border Talents – Barcelona, BarcelonaJoin our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming...


  • Barcelona, España Cross Border Talents A tiempo completo

    German Customer Support Representative, BarcelonaCross Border Talents – Barcelona, BarcelonaJoin our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming...


  • Barcelona, España Kennametal, Inc. A tiempo completo

    **Customer Service Representative with German** As a Customer Service Representative (CSR), you will be responsible within the Metalcutting Demand Generation Team for the support of new/existing customers. The scope of your role will include all services focused on customer care and improving customer loyalty in the long term. The customer experience...


  • Barcelona, España Cross Border Talents A tiempo completo

    German Customer Support Representative, Barcelona Cross Border Talents – Barcelona, Barcelona Join our vibrant team as a Customer Support Representative in beautiful Barcelona! We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service. Key Responsibilities: Respond to...


  • Barcelona, Barcelona, España Altorecruit A tiempo completo

    Altorecruit is a leading executive search and selection firm with an international presence. We specialize in connecting mid-level and senior executives in the chemical industry and industrial sector with job opportunities that align with their skills, experience, and aspirations.We are seeking a highly skilled Customer Service Representative with...


  • Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Representative in Barcelona. Position: Technical Support Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Address...


  • Barcelona, Barcelona, España Headhunt International A tiempo completo

    Job Title: German Customer Support SpecialistLocation: Remote/ HybridWe are seeking an experienced German Customer Support Specialist to join our team. As a customer-facing representative, you will be the primary point of contact for our German-speaking customers, providing assistance with their queries and concerns.Key Responsibilities:Respond to customer...


  • Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    Job Title: German Language Customer Support RepresentativeAbout the Role: We are seeking a highly motivated and skilled Customer Support Representative to join our team in Barcelona, Spain. As a German language speaker, you will be responsible for providing exceptional customer service to our clients in the German language.Responsibilities:Provide timely and...


  • Barcelona, España JUJUR A tiempo completo

    Position: German Technical Support Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Address requests and incidents that demand a higher level of technical expertise - Advance and close service requests to a satisfactory resolution within the call management system - Keep...


  • Barcelona, España Language Matters A tiempo completo

    Due to strong sales performance and growth, our client - a leading multinational fashion company - is looking for a German-speaking Customer Service Representative. You will be joining their multilingual team in central London and be working on a hybrid scheme.Your responsibilities will include: Being the first point of contact for all client's queries,...