Global Account Director

hace 1 semana


Madrid, España Link A tiempo completo

.Position not right for you?Share it with someone you know. Global Account Director Reference: JUN20246434 Expiry date: 17:30, Wed, 10th Jul 2024 Location: Madrid Salary: Competitive Benefits: Competitive LINK is a leading global marketing services business. Every day we work with the world's biggest brands to create and execute experiential marketing campaigns which excite audiences, build customer loyalty and demand attention. Our teams in more than 60+ countries across six continents combine local knowledge with sector expertise to deliver exceptional outsourced marketing communications, transactional services and global brand programs to clients in 150+ markets worldwide.Our people are passionate about creating outstanding promotional campaigns and brand experiences for the world's leading consumer brands. We have the integrity to understand and own our place in the world. And with a disruptive mindset, we have the courage to do things differently.We are looking for a Country Lead to work with one of the biggest iconic brands. As the senior lead within the market, this role will create long-term, trusting relationships with our customers and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK.Job Purpose:As the senior lead, this role will create long-term, trusting relationships with our key customer and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK.To oversee, manage and take ownership of the relationship centrally and in key markets delivering a range of promotional item / gift projects for the clients. These will show best in class innovation, creativity and project delivery for our customer. Key responsibilities and accountabilities:Ensure all transactions are managed to the highest standards ensuring all work by the team is managed, controlled, checked and delivered successfully.Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time.Ensure customer service is a priority. Identify and resolve all issues relating to customers within Standard guidelines.Provide professional presentations to customers.Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.Maintaining and updating database of local suppliers and managing the relationshipsLiaise with suppliers and have strong negotiation skillsOversee the team and ensure they process all orders and invoices in a timely fashionWork with the team and produce accurate customer quotations and ensure quality samples and artwork for proposals.Manage SLA's and KPI's set and ensure that there is regular communication regarding order status to all departments to ensure timely delivery of orders



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