System Operations Specialist

hace 4 semanas


Madrid, España Apm Terminals A tiempo completo

.System Operations Specialist (SysOps Specialist) Apply locations: ESMAD01 - Madrid - Parque Empresarial "La Finca", ESP - BarcelonaTime type: Full timePosted on: Posted 25 Days AgoJob requisition id: R110623You've seen us everywhere, from a road trip, passing over one of our trucks, to the biggest ports in the planet where we touch land to continue our journey All The Way to your front door. Now it's your chance to get to know us from within: a workplace full of warmth, friendship and support. We invite you to join our wonderful team and be part of our purpose: Improving life for all by integrating the world.Join us and play an important role on our team lifting global trade every dayThe System Operations Specialist is a Fulfillment & Logistics Operations Execution role that together with a team has a range of initiatives including supporting flawless new customer onboardings and new system implementations, driving process standardization, proliferating best practices across the organization, supporting in digital transformation, and more.Primary Responsibilities:Spearhead and drive operational support and execution.Understand and communicate customer business requirements.Drive standardization and centralization of business and system processes.Own development of business processes through collaboration with Execution and Tech platform.Jointly define and own our E2E business processes with Execution team.Support the development of improvements by leveraging system functionality.Ensure the operational platform remains up-to-date based on required improvements.Assess business and customer needs to identify system requirements.Prioritize, plan, test, and implement new system releases and developments.Provide system training and user support.Ensure processes are properly documented, stored and shared to business unit through the creation of SOPs/IOPs.Responsible for process governance and adherence to defined standard operating processes.Assist in potential customer presentations on all applications.Key Requirements:Knowledge of WMS system(s).Ability to approach all situations with tact, high emotional intelligence, diplomacy, and discretion.Strong communication skills, verbal and written.Customer focused.Ability to fluently communicate in English.Availability to travel according to projects/clients needs.This position is based in Spain.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law



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