Technical Support Specialist
hace 4 semanas
Por qué nos vas a encantar Tienes formación/conocimientos en áreas de informática, sistemas, tecnología o redes. Has dado apoyo como soporte técnico y quieres aportar tu gran talento para asegurar que en la tienda se cumplen con todos los estándares en el área de IT, asegurando que todos los sistemas informáticos están operativos, este es tu sitio Esta posición dará soporte técnico a las tres tiendas en Cataluña (Hospitalet, Badalona y Sabadell). Requisitos: Nivel alto en el manejo de herramientas informáticas. Nivel alto en manejo de dispositivos Apple. Nivel avanzado de inglés, catalán y castellano, hablado y escrito. Grado Superior de Administración de Sistemas informáticos y Redes. Comprensión de las necesidades de los usuarios finales. Actitud de servicio y buena comunicación. Conocimiento general de los estándares tecnológicos, de las tendencias e innovación. Conocimiento general de la gestión de servicios de IT, procesos, herramientas, procedimientos y pautas. Amplio conocimiento de las políticas, directrices y principios de IT, así como la seguridad de la información y de cómo usarlos en las tareas diarias. Comprensión general del impacto en el negocio de las solicitudes de servicio e incidencias. Saber trabajar en equipo, tanto dentro de la función como con la tienda. Acostumbrado/a a trabajar en entornos muy dinámicos y cambiantes. Capacidad de comunicarse de manera fácil para el usuario. Capacidad para priorizar y ejecutar tareas de manera efectiva en un entorno dinámico y de ritmo rápido. Capacidad para compartir conocimientos y experiencias digitales con todos los interesados/as. Qué harás día a día Implementación, configuración, instalación de nuevos equipos. Soporte a usuarios finales de hardware y software dentro de una región definida (trabajo por clusters). Brindar soporte remoto fuera del horario, para problemas críticos del negocio (ejemplo avería de un servidor). Toma de decisiones y acciones necesarias para resolver problemas. Priorizar los problemas de acuerdo con las necesidades del negocio y saber cuándo y cómo escalar un problema. Realizar el mantenimiento preventivo y la monitorización de los sistemas para identificar y evitar posibles interrupciones comerciales. Gestión de inventarios de equipamiento IT. Preparación de presupuestos de equipamientos IT (desde reconstrucción de una oficina a reconstrucción de un computer room). Pedidos y adquisición de software y hardware. Dar formación IT a las nuevas incorporaciones. Nuestro equipo en IKEA Desde IKEA tenemos el compromiso de hacer un mejor día a día para la mayoría de las personas. Todos los colaboradores/as de IKEA disfrutan de un amplio paquete de beneficios que están a su disposición desde el primer día. #J-18808-Ljbffr
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Elevator Technical Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Directwerven A tiempo completoCompany OverviewMP Ascensores, a leading international company in the elevator sector, boasts over 30 years of experience. Our mission is to design and offer innovative mobility solutions, encompassing manufacturing, design, installation, maintenance, and modernisation of elevators and escalators.About the RoleAs an Elevator Technical Support Specialist, you...
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Technical Lift Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Directwerven A tiempo completoAre you looking for a challenging role in the lift sector? Directwerven is seeking a Technical Lift Support Specialist to join our team.About MP AscensoresMP Ascensores is a leading company in the lift sector with over 30 years of experience. Our mission is to design and offer intelligent mobility solutions. We provide a wide range of services, including...
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Elevator Technical Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Directwerven A tiempo completoCompany OverviewA leading international company in the lift sector, MP Ascensores has over 30 years of experience designing and offering intelligent mobility solutions. Our mission is to provide innovative products and services that meet the evolving needs of our customers.About the RoleWe are seeking an Elevator Technical Support Specialist to join our...
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Technical Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Veepee A tiempo completoJob DescriptionAs a Technical Support Specialist - Brand Platform at Veepee, you will be responsible for guiding sellers through their onboarding process to our internal platforms, resolving technical issues, and providing assistance with product catalog integration and training.Key ResponsibilitiesExplain and guide sellers through the onboarding process to...
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Technical Support Specialist
hace 2 semanas
Sevilla, Sevilla, España Sutherland A tiempo completoJob SummarySutherland is seeking a skilled Technical Support Representative to join our team. This role involves providing exceptional customer service, resolving technical issues efficiently, and ensuring that customer expectations are met.About the JobAs a Technical Support Representative, you will be responsible for guiding customers through technical...
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Technical Support Specialist for Global Clients
hace 3 semanas
Sevilla, Sevilla, España Featherstone Sourcing A tiempo completoWe are seeking a skilled Technical Customer Support Specialist to join our team at Featherstone Sourcing in Athens, Greece.Job Description:In this role, you will provide exceptional technical assistance to clients worldwide, resolving their issues and ensuring high customer satisfaction.Responsibilities:Deliver top-notch technical support via chat, email,...
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Technical Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Green Eagle Solutions Sl A tiempo completo**Customer Support Role at Green Eagle Solutions Sl**We are seeking a skilled Customer Support Technician to join our team at Green Eagle Solutions Sl. As a key member of our support team, you will play a vital role in ensuring the highest level of customer satisfaction and technical support for our clients.Troubleshoot and resolve customer incidentsProvide...
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Technical Support Specialist for E-commerce Platforms
hace 3 semanas
Sevilla, Sevilla, España Veepee A tiempo completoAbout VeepeeVeepee is a leading digital commerce company in Europe, with a turnover of 3.7 billion Euros as of 2018. Our mission is to provide the best possible experience for our customers through innovative technologies and strategies.We are a diverse team of 6000 employees from various countries, working together to achieve our goals. We believe in...
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Technical Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Green Eagle Solutions Sl A tiempo completoJob Overview: We are looking for a highly skilled Customer Support Technician to join our team at Green Eagle Solutions Sl. As a Customer Support Technician, you will be responsible for resolving customer incidents, monitoring server status, and providing assistance in the use of our systems to users.Responsibilities:Rotating shift 24/7 (morning, afternoon,...
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Technical Support Specialist for Renewable Energy Sector
hace 3 semanas
Sevilla, Sevilla, España Green Eagle Solutions A tiempo completoGreen Eagle Solutions is a rapidly growing tech company that's accelerating the green energy transition by enabling fully autonomous renewable energy operations. Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability. This solution allows green...
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Customer Support Specialist
hace 1 mes
Sevilla, Sevilla, España Sutherland A tiempo completoJob SummaryAt Sutherland, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Key Responsibilities:• Utilize effective communication skills to resolve customer inquiries in a timely and...
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Pre-Sales & Support Specialist
hace 1 mes
Sevilla, Sevilla, España Grupo Oesia A tiempo completoJob OverviewAs a Pre-Sales & Support Specialist at Grupo Oesía, you will play a crucial role in the early stages of the sales process. You will be the primary technical contact for potential customers, working closely with marketing and sales teams to prepare technical proposals and present solutions that meet customer needs.Key Responsibilities:- Assess...
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Technical Lift Support Specialist
hace 3 semanas
Sevilla, Sevilla, España MP Lifts - Ascensores A tiempo completoJob DescriptionIn this role, you will provide expert technical support to both national and international customers, resolving issues, conducting commissioning and training, and collaborating with other departments to optimise solutions and prevent recurring problems.Main ResponsibilitiesProviding remote support to our customers.Conducting site visits to...
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Technical Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Green Eagle Solutions A tiempo completoJob OverviewGreen Eagle Solutions, a leader in the renewable energy sector, is accelerating the green energy transition by enabling fully autonomous renewable energy operations. Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability. We are looking...
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Technical IT Support Specialist for a Global Leader
hace 3 semanas
Sevilla, Sevilla, España solera A tiempo completoAbout the RoleWe are seeking a skilled Technical IT Support Specialist to join our team at Solera, a global leader in data and software services.The successful candidate will be based in our Sevilla office in Spain and will play a key role in our Center of Excellence. This is an exciting opportunity for a highly motivated individual with experience in...
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Technical Support Expert
hace 3 semanas
Sevilla, Sevilla, España Fortinet A tiempo completoWe are looking for a highly skilled Technical Support Expert to join our EMEA technical support teams at Fortinet. As a member of this team, you will play a crucial role in delivering exceptional technical support to our high-profile customers within the region.The ideal candidate will have strong troubleshooting and problem-solving skills, with a solid...
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Technical Danish Language Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Speakit A tiempo completoAt Speakit, we are looking for highly skilled Technical Danish Language Support Specialists to work with the world's biggest Search Engine Platform. If you have a native level of Danish and advanced English skills, this could be your dream job. What will you do: Build strong customer relationships, providing exceptional support via phone, email, and online...
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IT Support Specialist
hace 3 semanas
Sevilla, Sevilla, España Tech Domain A tiempo completoJob Summary:We are looking for a skilled IT Support Specialist to join our team at Tech Domain. As an IT Support Specialist, you will be responsible for providing on-site IT & Network Support in various locations. You will be paid on an hourly or daily/half-day basis, and tickets will be dispatched according to your area of expertise.Key...
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Technical Support Expert
hace 3 semanas
Sevilla, Sevilla, España Fortinet A tiempo completoFortinet is expanding its technical support teams in the EMEA region to provide exceptional service to high-profile customers. We are seeking a skilled Technical Support Expert to join our team.The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a deep understanding of data networking protocols, including...
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Technical Support Representative
hace 1 mes
Sevilla, España Sutherland A tiempo completo* Uses effective communications skills and appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve technical problems and issues * Responsible in ensuring that customer expectations are met and are in line with policies, practices and procedures Responsible in meeting predetermined...