It Services Manager

hace 3 meses

Madrid, España Jti A tiempo completo

.Search by keyword and location and click "create alert" to receive your job alerts by email:Select how often (in days) to receive an alert:Professional area: Information TechnologyContract type: PermanentProfessional level: ExperiencedLocation: Santa Cruz de Tenerife, ES, 00000Onsite IT I&OCanary Islands ManagerWhat this role is about?ON-SITE IT I&O Canary Islands MANAGER is a head of sub-cluster inside ONSITE IT I&O IBERIA organisation.This position supports ON-SITE IT I&O IBERIA Cluster Lead in identification of the technical infrastructure & end-user computing requirements for market/factory/leaf businesses operations by cooperating with respective Regional, Markets, Factories, Leaf origins IT Leads to advise the "IT Infrastructure and Operations Pillar" for the required systems / solutions. The role is accountable for managing the implementation and execution of all required global & local infrastructure systems, providing end-user computing services in incumbents' region locations.What will you do?Management of Market / Factories / Leaf on-site IT I&O operations in Canary Islands, ensuring the delivery of all services dedicated to support of on-site users and provision of the infrastructure for running JTI business, such as on-site technical infrastructure maintenance, end user operational support, distribution of all IT equipment and network on-site supportthe qualified external vendors/suppliers selections as per JTI's Operating Guidelines, policies and procedures and J-Sox controlsDelivery of required service levels as measured by objective KPIs and dashboards, following the established JTI IT policies and strategic directions. Regional On-site IT I&O operations are effective, efficient, adhere to the budget for the on-site IT I&O and strategic vendorsTracking and timely preparation and submission of the Canary Islands On-site IT I&O financial plans / budgets (SPC / ASP / LE)Overseeing of necessary IT administrative activities for the sub-clusterWhat are we are looking for ?University Degree in Computer or Technical Science or strong IT background5-7+ years of IT management (including people management) with more than 7 years of overall experience in IT discipline. Preferred background employment experience would be in multinational companies. Good working knowledge of business and related processes in FMCG industryAdvanced English. Should have an adequate knowledge of technology, which is standard within JTI, such as Microsoft solutions, local and wide area network, telecommunication, ERP, CRM business process analysisHigh level of communication and negotiation skillsHighly effective in a geographically distributed global environment. Culturally aware. Able to prioritize on specific areas within regionStrategic insight and good knowledge of JTI business and related processes such as HR, Legal, Finance, GSC, Leaf, SRA areas, M&SThank you very much for your interest in the role

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