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IT Services Manager

hace 2 meses


Madrid, Madrid, España Jti A tiempo completo
About the Role

**Job Summary:**

We are seeking an experienced IT Services Manager to lead our On-Site IT I&O operations in the Canary Islands. As a key member of our IT team, you will be responsible for managing the implementation and execution of all required global and local infrastructure systems, providing end-user computing services, and ensuring the delivery of all services dedicated to support on-site users.

Key Responsibilities:
  • Management of Market/Factories/Leaf on-site IT I&O operations in the Canary Islands, ensuring the delivery of all services dedicated to support on-site users and provision of the infrastructure for running JTI business.
  • Delivery of required service levels as measured by objective KPIs and dashboards, following the established JTI IT policies and strategic directions.
  • Regional On-site IT I&O operations are effective, efficient, adhere to the budget for the on-site IT I&O and strategic vendors.
  • Tracking and timely preparation and submission of the Canary Islands On-site IT I&O financial plans/budgets (SPC/ASP/LE).
  • Overseeing of necessary IT administrative activities for the sub-cluster.
Requirements:
  • University Degree in Computer or Technical Science or strong IT background.
  • 5-7+ years of IT management (including people management) with more than 7 years of overall experience in IT discipline.
  • Preferred background employment experience would be in multinational companies.
  • Good working knowledge of business and related processes in FMCG industry.
  • Advanced English.
  • High level of communication and negotiation skills.
  • Highly effective in a geographically distributed global environment.
  • Culturally aware.
  • Able to prioritize on specific areas within region.