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Norwegian Customer Service

hace 3 meses

Madrid, España Recruit4Work S.L. A tiempo completo

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece Want to start this next adventure? Check out this position

We are looking for customer service representatives. In this challenging role, you will help end clients solve problems and answer any questions they may have.

Our ideal candidate is
  • A natural team player - we believe in supporting and developing our people
  • Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers
  • You will be answering inbound calls, and chats from viewers, who have either billing queries or technical issues related to the streaming service. You will also manage social media posts and emails about the same topics.
Required skills
  • Fluent in Norwegian
  • Working proficiency in English
  • Excellent communication skills
  • Experience in Customer Service preferred but not mandatory
  • Ability to resolve customer concerns and create a seamless viewer experience.
  • Soft Skills advanced Active Listening and Engagement
  • Confident, adaptable and Empathetic
  • Pleasant and positive attitude
Benefits
  • Excellent benefits package
  • Multilingual and excellent work environment to provide customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses,
  • Internal employee incentives
Location

Remote, must be based in Greece