Norwegian Customer Service Representative

hace 2 semanas


Madrid, España Recruit4work Sl A tiempo completo
About the Role

We are seeking a highly skilled and customer-focused Norwegian Customer Service Advisor to join our team at Recruit4work Sl. As a key member of our customer service team, you will be responsible for providing exceptional service and sales support to our valued customers.

Key Responsibilities
  • Provide top-notch customer service and sales support via various communication channels.
  • Assist customers with product inquiries, deliveries, and invoices, ensuring a positive customer experience.
  • Meet sales targets by identifying opportunities for upselling and cross-selling.
Requirements
  • Fluent in Norwegian (both spoken and written) with good English skills.
  • Previous experience in customer service roles preferred.
  • Excellent communication skills and a sales-oriented mindset.
  • Proficient in computer systems and software applications.
  • Responsible, adaptable, and positive attitude towards change.
  • Strong team player with good conflict resolution skills.
  • Ability to remain calm and effective under pressure.
What We Offer
  • Paid training
  • Free Spanish lessons (once a week)
  • Unique, atmospheric, people-oriented call centre, with a good dose of fun
  • Market-based basic salary with the possibility of a bonus
  • Employee benefits such as meal card, transport card and private insurance
  • 4 company outings per year
  • Free fruit and coffee
  • Growth opportunities


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