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Customer Service Representative
hace 2 meses
Customer Service Representative Job Description
**Job Summary**
We are seeking a highly skilled Customer Service Representative to join our team at Sitel Corp. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.
**Key Responsibilities**
* Provide timely and effective responses to customer inquiries via phone, email, and chat
* Resolve customer complaints and issues in a professional and courteous manner
* Build and maintain strong relationships with customers to ensure high levels of satisfaction
* Collaborate with internal teams to resolve complex customer issues
* Stay up-to-date with product knowledge and company policies to provide accurate information to customers
**Requirements**
* Fluency in English (C2-level)
* Previous experience in a customer-facing role or sales environment
* Demonstrable experience of working within a structured process
* Ability to work well as part of a team
* Flexibility and adaptability in a fast-paced environment
* Willingness to learn and take on new challenges
* Empathetic and socially competent personality
**What We Offer**
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application. Our recruitment team will review your application and contact you to discuss further.
