Customer Experience Specialist
hace 4 días
Como Especialista en Experiencia del Cliente en Tesla, serás responsable de proporcionar una experiencia acogedora y superior a nuestros clientes que están recogiendo su nuevo Tesla. Formarás parte del equipo de atención al cliente que apoya las ventas y las actividades de entrega, actuando específicamente como un experto en la entrega que puede responder a cualquier pregunta que nuestros clientes puedan tener acerca de su nuevo coche. En Tesla, creemos que cada cliente merece una experiencia excepcional y sin fricciones con su vehículo Tesla. Tu principal objetivo será proporcionar una experiencia excepcional al cliente, asegurando que cada cliente se sienta valorado, escuchado y apoyado.
Te impulsa la misión de Tesla de acelerar la transición del mundo hacia la energía sostenible. Formarás parte de un gran equipo de ventas y entrega que trabaja en estrecha colaboración y con flexibilidad en todas las tareas. Se espera que coopere con frecuencia y muestre una mentalidad de equipo único para alcanzar los objetivos de ventas y entrega.
What You'll Do- Saludar y dar la bienvenida a los clientes al llegar a la sala de exposición, proporcionando una primera impresión positiva y memorable.
- Ayudar en el proceso de entrega, incluyendo mostrar a los clientes su vehículo y proporcionar una experiencia de salida final.
- Orientar a los clientes sobre el producto, destacando las características clave y proporcionando y utilizar las distintas funciones del vehículo antes de que el cliente se marche con su nuevo coche.
- Verificar y confirmar que todos los documentos estén presentes y en orden antes de la entrega.
- Realizar inspecciones previas a la entrega para garantizar que cada vehículo cumple los altos estándares de calidad de Tesla.
- Actuar como punto de contacto para consultas postventa, proporcionando asistencia y apoyo cuando sea necesario.
- Estar en contacto con el equipo de entrega que los clientes estén al corriente del progreso de su vehículo y reciban los plazos de entrega.
- En caso necesario, estar disponible para pruebas de conducción, destacando las capacidades del vehículo, sus de seguridad y rendimiento del vehículo.
- Mantener una actitud positiva y profesional en todo momento, proporcionando una excelente experiencia al cliente que refleje los valores de Tesla.
- Excelentes habilidades interpersonales con una capacidad natural para entablar relaciones e interactuar con los clientes.
- Gran conocimiento de los productos de Tesla, incluidos vehículos, paneles solares y soluciones de almacenamiento de energía.
- Capacidad para comunicar información de manera fácil de entender.
- Experiencia demostrada en ofrecer excelente experiencia del cliente.
- Gran capacidad de organización y capacidad de gestionar múltiples prioridades en un entorno de ritmo rápido.
- Flexibilidad para trabajar los fines de semana y tardes según sea necesario.
- Dominio del inglés y el español.
- Pasión por la misión de Tesla de acelerar la transición del mundo hacia la energía sostenible.
Tesla es un empleador de Igualdad de Oportunidades / Acción Afirmativa comprometido con la diversidad en el lugar de trabajo. Todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, edad, origen nacional, discapacidad, estatus de veterano protegido, identidad de género o cualquier otro factor protegido por las leyes federales, estatales o locales aplicables.
Tesla también se compromete a trabajar y proporcionar adaptaciones razonables a individuos con discapacidades. Por favor, informa a tu reclutador si necesitas una adaptación en cualquier momento durante el proceso de entrevista.#J-18808-Ljbffr
-
Customer Experience Specialist for Multilingual Clients
hace 3 semanas
Palma, Baleares, España Manpowergroup Greece A tiempo completoBecome a part of our dynamic team as a Customer Experience Specialist for Multilingual Clients. We are seeking a highly skilled and enthusiastic individual who can create exceptional customer experiences for international clients.Job Description:Working with us, you will be responsible for providing accurate and valid information to customers via multiple...
-
Customer Experience Representative
hace 1 mes
Palma, Baleares, España Offugo Mobility A tiempo completoAbout the Role:This is a full-time, hybrid position for a Customer Care Professional at Offugo Mobility. The role offers the flexibility to work remotely from Palma, Spain.Key Responsibilities:Provide stellar customer support, ensuring client satisfaction, and utilizing strong analytical and communication skills to effectively address inquiries.Demonstrated...
-
Customer Experience Ambassador
hace 3 semanas
Palma, Baleares, España Marriott International A tiempo completoJob OverviewWe are seeking a skilled Customer Experience Ambassador to join our team at Marriott International. This role is perfect for individuals who enjoy delivering exceptional guest service and creating memorable experiences.
-
Resort Customer Experience Ambassador
hace 3 semanas
Palma, Baleares, España Jet2Holidays A tiempo completoJob TitleResort Customer Experience AmbassadorAbout Jet2HolidaysWe are a leading tour operator in the UK, dedicated to providing exceptional customer experiences to our valued customers. Our team is passionate about delivering outstanding service and creating unforgettable memories for our guests.Salary & BenefitsExcellent salary with annual pay review,...
-
Hotel Experience Specialist
hace 1 día
Palma, Baleares, España Tui Group A tiempo completoAbout the RoleWe are seeking a highly motivated and dedicated individual to join our team as a Hotel Experience Specialist in Palma de Mallorca, ESP.As a key member of our team, you will be responsible for creating unforgettable experiences for our guests, engaging with them to identify their needs, and offering tailored recommendations to match our products...
-
Customer Experience Ambassador
hace 4 semanas
Palma, Baleares, España Marriott International A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Services representative. In this role, you will have the opportunity to deliver exceptional guest experiences and make a meaningful impact on our guests' stays.ResponsibilitiesProcess operational needs and address guest requests in a timely and...
-
Multilingual Customer Service Specialist
hace 3 semanas
Palma, Baleares, España Manpowergroup Greece A tiempo completoManpowerGroup Greece is seeking a Multilingual Customer Service Specialist to join our team. This role is perfect for individuals who are fluent in English and Italian, with excellent communication skills and a passion for delivering exceptional customer experiences.About the Job:We are looking for a skilled and experienced professional to handle customer...
-
Customer Experience Lead
hace 3 semanas
Palma, Baleares, España Omniaccess A tiempo completoAbout OmniAccessAt OmniAccess, we are a leading provider of innovative technology solutions. Our team is dedicated to delivering exceptional customer experiences and exceeding client expectations.
-
Resort Team Leader
hace 2 semanas
Palma, Baleares, España Jet2 And Jet2Holidays A tiempo completoJob OverviewWe are seeking an experienced Resort Team Leader to join our management team at Jet2holidays. As a key member of our team, you will play a vital role in delivering exceptional customer service and enhancing the holiday experience for our customers.
-
Luxury Goods Specialist
hace 4 semanas
Palma, Baleares, España Luxury Goods Spain, S.L. A tiempo completoJob SummaryWe are seeking an experienced Luxury Goods Specialist to join our team in Spain. This is a full-time position that requires a deep passion for fashion and luxury, as well as excellent commercial awareness and customer service skills.About the RoleThe successful candidate will be responsible for providing top-quality service to customers, exceeding...
-
Customer Experience Agent
hace 6 meses
Palma de Mallorca, España Civitfun Hospitality A tiempo completoWe want to grow our Customer Experience team with a new agent who wants to be part of this amazing project. Keep reading if you want to know more **What would you do**: - Onboarding new clients to our platform - Support our clients through their journey with us, ensuring their satisfaction with the product - Propose new tools and functionalities to the...
-
Global Customer Support Specialist
hace 3 semanas
Palma, Baleares, España Manpowergroup Greece A tiempo completoRole OverviewBilingual customer support specialists are sought after in the dynamic industry of international customer care. If you possess excellent communication skills and fluency in both English and Swedish, we encourage you to apply for this challenging position.Job DescriptionWe seek a highly motivated individual to provide exceptional customer...
-
Travel Operations Specialist
hace 4 semanas
Palma, Baleares, España Hotelbeds A tiempo completoJob SummaryWe are seeking a highly skilled Travel Operations Specialist to join our team at Hotelbeds. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our travel services.About UsHotelbeds is a leading technology partner in the travel industry, connecting and...
-
Customer Experience Ambassador
hace 4 semanas
Palma, Baleares, España Four Seasons Hotels And Resorts A tiempo completo**About Us**Four Seasons Hotels and Resorts is a leading hospitality company that prides itself on creating exceptional experiences for our guests, residents, and partners. Our commitment to luxury with genuine heart has earned us a reputation as a world-class employer.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and...
-
Palma, España CBTALENTS A tiempo completoLocation: Athens, Greece (On-Site)Employment Type: Full-timeLanguage Requirements: Spanish C2 and English B2 We are seeking a Customer Support Specialist for the Spanish market, dedicated to assisting clients with inquiries related to their online experience. This role is based in the vibrant city of Athens and offers an exciting opportunity to make a...
-
Guest Experience Coordinator
hace 1 mes
Palma, Baleares, España Four Seasons A tiempo completoAbout Four Seasons:At Four Seasons, we believe in creating exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Our team members around the world strive to deliver a world-class employee experience and company culture, treating everyone we meet with respect and kindness.About the Location:The Four...
-
Digital Experience Designer
hace 1 día
Palma, Baleares, España Omniaccess A tiempo completoJob SummaryWe are seeking a skilled Digital Experience Designer to join our team at Omniaccess. This role will play a critical part in crafting user-centric experiences that align with our mission to deliver top-tier maritime and enterprise-managed digital services.About the RoleAs a Digital Experience Designer, you will be responsible for designing seamless...
-
Senior DevOps Engineering Specialist
hace 4 semanas
Palma, Baleares, España Empresa Reconocida A tiempo completoWe are seeking a skilled DevOps Engineering Specialist to join our team at Empresa Reconocida in Palma de Mallorca. This is an excellent opportunity to drive delivery and customer success for one of the leading companies in the connectivity field across the travel sector.About the Role:This role involves managing case queues in accordance with customer...
-
Experto Customer Experience
hace 6 meses
Palma de Mallorca, España EISI Soft A tiempo completoSomos una empresa de carácter tecnológico, cuyos principales pilares son el desarrollo de software, los servicios de consultoría, y la formación para diversos sectores. Nos especializamos en la digitalización y optimización de procesos, mediante las distintas soluciones diseñadas a medida, ayudando a digitalizar y gestionar procesos operativos,...
-
Palma, Baleares, España Metro Markets Gmbh A tiempo completoWe are seeking a highly motivated Telesales Specialist to join our sales team in supporting business customers, including hotels and restaurants, in finding the right products for their needs.About the Role:As a Telesales Specialist, you will provide telephone consultation to our key business customers regarding our high-quality solutions in the field of...