Digital Experience Designer
hace 2 días
We are seeking a skilled Digital Experience Designer to join our team at Omniaccess. This role will play a critical part in crafting user-centric experiences that align with our mission to deliver top-tier maritime and enterprise-managed digital services.
About the Role
As a Digital Experience Designer, you will be responsible for designing seamless and engaging user experiences across the Possibility Platform, customer portals, and other digital services. You will work closely with internal stakeholders to ensure user experience priorities align with broader business objectives and platform goals. Your expertise will also include collaborating with engineering teams to ensure UX designs are technically feasible and can be effectively implemented without compromising user experience or platform functionality.
Key Responsibilities:
- Develop and optimize end-to-end customer journeys across the Possibility Platform, Portals, and other Marlink products of the portfolio.
- Identify key pain points and opportunities in customer journeys through data analysis and direct user feedback.
- Work closely with internal stakeholders (Product Leads, Business Units, etc.) to ensure user experience priorities align with broader business objectives and platform goals.
- Engage directly with customers and end-users to gather qualitative insights, run usability testing sessions, and ensure the platform design reflects real-world user needs and expectations.
- Communicate design decisions and user insights to stakeholders, presenting UX strategies that articulate the value of user-centric design and secure stakeholder buy-in for UX initiatives.
- Partner with Product Leads, Marketing, and Business Units to integrate UX efforts with product strategy, go-to-market activities, and customer engagement initiatives.
Requirements:
To be successful in this role, you will need:
- A minimum of 2-5 years of relevant experience in UX/UI roles preferably in technology and/or software companies.
- Proven experience driving UX/UI vision and strategy within a company, advocating for user-centered design and ensuring a cohesive and scalable approach to UX across digital products.
- Strong analytical skills to interpret data and translate it into actionable insights.
- Ability to adapt to rapidly changing priorities and deadlines.
- A strong portfolio showcasing your work and demonstrating your design process and outcomes.
- Proficiency in design, wireframing, and prototyping tools (e.g., Figma, Sketch, Adobe).
Salary Range:$80,000 - $110,000 per year
This position offers a competitive salary range of $80,000 - $110,000 per year, depending on experience.
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