Digital Transformation Specialist

hace 2 días


Palma, Baleares, España Tui A tiempo completo

About the Job
Taking on the role of a Digital Transformation Specialist at TUI, you will be part of a cross-functional team responsible for delivering software solutions that support airline operations systems from inception to operation. You will collaborate closely with architects, data analysts, digital analysts, product owners, software developers, technology leads, and UX/UI designers to define, document, and communicate requirements that enable the implementation of new changes and enhancements to our digital platforms in an agile manner.

You will be evaluating solution options, consulting with stakeholders as needed to define and articulate business needs in a way that enables the design and delivery of technical solutions that add value across TUI global platforms and services. Utilizing your deep understanding of TUI products and systems, business models, processes, data flows, and their link to business capabilities, you will plan and deliver high-quality business analysis that supports the ongoing delivery of growth and digital transformation across our key markets.

Working alongside a diverse set of technology and business stakeholders, you will define and document new business, user, and system requirements, considering impacts to upstream/downstream services. You will manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance. Additionally, you will provide business analysis to multiple agile delivery teams and work closely with the product owner, technology lead, and business partners to prioritise and manage complex backlogs.

As a Digital Transformation Specialist, you will also support the software operation/management as 2nd level support, which includes incident analysis, incident management, and handling of configuration requests. You are responsible for keeping documentation of applications in your area of responsibility up to date.

About You
Extensive experience in IT-system design and requirements management is required, preferably in airline or tourism sectors. Proficiency in agile development methods and project management is essential. Strong analytical skills for comprehending and communicating complex problems to both technical and non-technical stakeholders are necessary.

Key Responsibilities

  • Evaluating solution options and defining business needs in collaboration with stakeholders
  • Collaborating with cross-functional teams to deliver software solutions
  • Defining and documenting new business, user, and system requirements
  • Managing the requirement lifecycle and providing business analysis
  • SUPPORTING SOFTWARE OPERATION/MANAGEMENT AS 2ND LEVEL SUPPORT

Estimated Salary: $85,000 - $110,000 per year (dependent on location and experience), based on the national average salary for a Digital Transformation Specialist in the industry. This estimate may vary depending on individual circumstances.



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