Digital Transformation Specialist

hace 14 horas


Palma, Baleares, España Tui A tiempo completo

About the Role

As a Business Analyst for TUI’s Flight Services, you’ll be part of a dynamic team driving digital transformation across the globe. Your key responsibilities will include collaborating with cross-functional teams to define, document, and communicate requirements for new changes and enhancements to our digital platforms.

You’ll work closely with business analysts, architects, data analysts, product owners, software developers, and UX/UI designers to ensure the implementation of technical solutions is aligned with business objectives. Your expertise in evaluating solution options and consulting with stakeholders will be crucial in defining and articulating business needs.

Through your deep understanding of TUI’s products and systems, business models, processes, data flows, and their link to business capabilities, you’ll plan and deliver high-quality business analysis that supports growth and digital transformation across our key markets.

In this role, you’ll manage the requirement lifecycle from planning through to delivery and business acceptance. You’ll work with agile delivery teams, prioritising and managing complex backlogs with the business product owner and technology lead. Your strong collaboration skills will help distil the needs of the business and support the team to deliver the best solutions for our customers.

As a Business Analyst for TUI, you’ll be commercially astute, focusing on solving business problems in the best way. You’ll be part of an international, multi-cultural team that values learning and professional development.

About You

To be successful in this role, you’ll need professional experience as a Business Analyst in a comparable position. A degree in business informatics or another degree with a technical focus is desirable. You’ll have strong analytical skills and commercial acumen, with the ability to understand complex problems and communicate findings to technical and non-technical stakeholders.

You’ll be proficient in requirements elicitation methods, including business process modelling, UML, test/use cases, and prototyping. If you’re a collaborative team player with a passion for delivering high-quality business analysis, we’d love to hear from you.



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