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Business Development Manager – CX for Spain
hace 3 meses
Job Description
Business Development Manager – CX for Spain (Italy & Iberia Cluster)
Our business development team plays a pivotal role in helping customers make well-informed decisions at the outset of their digital transformation. We achieve this by providing a world-class engagement experience. Our responsibilities include building and maturing a pipeline of sales opportunities and driving incremental revenue in collaboration with Sales, Presales, Alliance & Channels, and Marketing teams. We focus on prospecting existing and new accounts, while nurturing leads into fully qualified opportunities.
Purpose of the role: drive and accelerate pipeline creation for Oracle CX Cloud solutions , by improving account penetration in Spain and by developing relationships across the business. Identify and push forward our new opportunities.
Fluent Spanish is needed for this role
Description
- The Role is customer facing.
- His/her mission is to lead & drive account-based pipe generation activities in selected, strategic accounts across all industries.
- Identify customer needs and create net new opportunities.
- Nurture & progress leads/pursuits to pipe to Sales Stage 3 opportunities.
- Product Scope of the role: Oracle CX Cloud.
- The Bus Dev Director will be able to position Oracle CX, our strategy, and competitive differentiators, at the earliest stages of the sales cycle.
- He/she will build relationships at all levels, with a focus on CSO/CMO leaders.
- He/she will work hand in hand with the Account Executives and the CX Sales Specialists during the first stages of an opportunity.
- He/she will collaborate with the extended sales team: Value Engineering, Solution Engineers, Marketing, Business Development Specialists and with Oracle partners.
Skill profile:
- 10+ years of expertise in the CX domain, ideally with a corporate leadership role.
- Good presentation skill
- CX expertise - C-level advisor / influencer
- Understanding of end-to-end / CX business + deep knowledge of one of the following Industries – Manufacturing, Retail, Financial Services, Healthcare or Public Sector
- Builds, creates, and nurtures strong relationships with customers.
- Ability to articulate a compelling CX value proposition to Execs / Board and all levels at the customer.
- Provides thought leadership in customer engagements, as speaker at events and on social media
- "Hunter" mindset and curiosity.
STAKEHOLDERS:
The Business Development Manager will leverage marketing, business development initiatives and
programs, industry content and existing Alliance and Channel relationships in the account to succeed.
RESPONSIBILITIES:
- Define Account Strategy & Planning with the Account Executives
- Take ownership and execute based on the agreed plan with the Account Executives.
- Increase contacts base in each account.
- Discover customers challenges, needs and opportunities with assigned, strategic accounts.
- Ensure a deep understanding of business & CX processes and challenges.
- Advise customers on CX digital transformation.
- Ensure a deep knowledge of Oracle's main competitors, especially in the CX field.
- Strategic and transformational deal support.
- Support the Account Executives in the execution of their strategy.
- Develop the appropriate coverage and knowledge for each account at HQ and Subsidiary level.
KPIs
- Pipeline creation for CX solutions
- Coverage: work towards always having required coverage for the Sales Reps/team to achieve CX sales/growth targets
- # of deals that successfully progress from lead/early sales stage to sales stage 3+ Increase pipeline and revenue at the country level.
COMPETENCIES:
- Subject matter expert in CRM/CX with a minimum of 10 years of experience.
- Understanding of the competitive landscape
- Ability to talk to CSOs/CMOs, but also CFOs, CPOs, CIOs, COOs, practitioners and experts in customers, consulting companies and partners on a peer-to-peer basis.
- Business development and/or Sales experience
Professional & Personal Competencies:
- Educated to degree level.
- Opportunity and customer focus, results orientation.
- Project management skills.
- Building relationships & communication.
- Influencing and negotiating.
- Decision making.
- Coaching.
- Fluency in Spanish. Additional knowledge of languages is a plus.
- Ability to travel frequently in the Iberia region (Spain & Portugal).
Location: Madrid, Spain
#LI-TR1
Career Level - IC4
Responsibilities
A Business Development Representative is assigned to strategic accounts which may be grouped by industry where Oracle has a limited presence. Acts as primary liaison between Consulting, Sales, and Oracle Development for the product's sales opportunities. Generates business opportunities through prospecting mass market programs and leveraging third party partners. Develops and coordinates a worldwide relationship with customers that establishes Oracle as a preferred vendor and optimizes Oracle's sales of product. Executes aggressive strategies and plans to successfully drive the product as the preferred customer selection. Provides account representatives with information on how the product addresses specific needs, and assists account representatives in using Oracle's products to leverage large revenue opportunities. Assists in articulating product message, coordinates technical resources and hands off deals to a successful close.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
