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Client Success Specialist

hace 2 meses


Barcelona, Barcelona, España Gartner A tiempo completo

About Gartner Digital Markets:

Gartner Digital Markets is a business unit within Gartner. Our mission is to help small businesses make the right technology choices and find the tools they need to grow, optimize, and become more effective at what they do. The business is comprised of three top brands—Capterra, Software Advice, and GetApp. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming.

What we're looking for:

This is a combination of customer relations, sales, and consulting. If you enjoy helping, educating and persuading people to improve, look no further. As a member of the Account Manager team, you will spend your day talking to software marketers to help them get the most out of their campaigns. Your challenge will be to identify the right ways - using both phone and email - to persuade and teach your vendors.

Why you'll want to come to work:

You will be to help your customers (software companies) meet and exceed their goals for driving sales from their Pay Per Click programs.

If you aren't already, you'll become extremely well versed in online marketing and lead generation best practices.

You'll have the opportunity to help them improve their overall online marketing and lead generation efforts, as well as to learn from them.

What you'll bring to the team:

Bachelor's degree preferred

1 year of experience preferred, but not required

Upbeat, positive and enthusiastic attitude

Interest in marketing and technology

Excellent verbal and writing skills in English and another European language is a plus

Enjoys persuading others and talking on the phone

Check out our video to learn about who we are, and what we do:

What you ll find:

Limitless growth and learning opportunities.

A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.

A chance to make an impact - your work will contribute directly to our strategy.

Frequent social activities such as movie night, laser tag, bowling, escape room, summer beach party, hiking & bbq, and more

Hybrid environment with flexibility, remote work, Friday afternoons free, and more.

New offices close to Glòries and the beach in the fantastic, "innovation and tech" 22@ district of sunny Barcelona.

Fresh fruit, snacks, selection of teas, fair trade organic coffee and a fridge full of beer for our Beer O'Clock on Thursday afternoons.

What you ll receive:

Competitive compensation.

23 days annual holiday, and additional days off for your birthday, 24th & 31st of December.

Private Medical and Dental Care.

Life and Disability Insurance.

Public Transport Subsidy.

Ticket Restaurant Card.

Childcare Vouchers (Ticket Guarderia).

IncentiFit - annual reimbursement for health-and-wellness-related activities.

Pension Scheme.

Tuition Reimbursement.

Employee Stock Purchase Plan.

Employee Assistance Program.

Gartner Gives Charity Match.

Relocation Assistance - a specialist to help you with all the appointments and paperwork.

What are we:

Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen.

Intellectually Curious - Seek to learn, love to teach. We're humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development.

Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.

Careers:

PLEASE NOTE:

Applications must be submitted in English.

A valid EU visa/passport is required for this position.

#digitalmarkets

#LI-LF8

#LI-Hybrid

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to .

Job Requisition ID:90382

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