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Customer Service
hace 3 meses
FUNCIONES:
- Gestión de todos los pedidos recibidos, gestión de las incidencias, de los mensajes con los clientes y de la comprobación del correcto envío de la facturación electrónica.
- Soporte de los Customer Service Technician.
- Información al coordinador del estado de las incidencias y la facturación de cada cliente.
- Mantenimiento de las fichas de clientes.
- Cumplimiento de las instrucciones de trabajo que se realicen en el Dpto. de Atención al Cliente.
OFRECEMOS:
- Contrato: Temporal: mínimo 6 meses.
- Horario: Lunes a viernes de 8.30h a 17.15h con flexibilidad horaria.
- Posibilidad de teletrabajo dos días a la semana.
- Experiência en el ámbito de atención al cliente.
- Valorable 23 años de experiência laboral en el ámbito de la gestión de atención al cliente.
- Valorable conocimientos de inglés
- B
- Deseable experiência con aplicaciones MS Office.
- Valorable conocimientos prácticos en Navision y SAP.
- Experiência en facturación a aseguradoras.
- Deseable, conocimiento EDI y facturación electrónica.
- Valorable Carnet de conducir y vehículo propio.