Group SC Customer Experience Apprentice
hace 1 mes
Group Supply Chain Customer Experience Apprentice
Barcelona
Hybrid
Apprentice - 1 year contract (contrato en pràcticas)
We are in search of a highly motivated and enthusiastic individual to provide valuable contribution to our Group Supply Chain Customer Experience community supporting continuous improvement projects in different areas: process efficiency, communication, digitalization, people development, analytics.
At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.
Your key responsibilities
Drive analysis and identify opportunities to improve customer experience; both qualitative/quantitative data.
Performance Management: support on analytics and insights.
Asses and propose metrics to ensure process compliance & sustainability.
Engage with the main stakeholders to capture insights (e.g. Commercial, Regional owners,…)
Project Management: participate and support on key projects (CRM, …)
Provide support on Customer Experience efficiency programs
To define actions plans for continuous improvement the customer experience
We bring
Opportunity to have a first work experience where to learn, share your ideas and propose new things
Join a Global Team based in Barcelona
A flexible work environment that empowers people to take accountability for their work and own the outcome
An eagerness to be one team and learn from each other to bring progress to life and create a better future
The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
1 year Apprenticeship Contract
You bring
Individual that embraces multiculturalism and diversity
Strong communication skills in English in both written and verbal communication.
Familiarity with SharePoint concepts like sites, lists, libraries, permissions, etc.
Proficiency in navigating and using the SharePoint interface
Creative, open-minded, and willing to learn attitude
#ext
#Ll-Hybrid
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