French-speaking Lead Generator in Barcelona, Spain
hace 1 mes
Bref aperçu du rôle :
Soutenir, qualifier et suivre les prospects entrants afin d'atteindre les objectifs des clients en matière de sourcing.
Responsabilités :
QUELLES SERAIENT VOS MISSIONS ?
Plus concrètement, votre quotidien s'articule autour des missions suivantes :
Commercialiser le dernier produit du client. Votre rôle sera d'assurer le suivi du cycle de vente jusqu'au souhait du client de réserver une chambre en passant par plusieurs étapes :
- Qualifier les prospects selon les critères de notre KYC (Know Your Customer).
- Qualifier les besoins du prospect
- Présenter notre proposition de valeur, nos appartements, et s'assurer que notre solution correspond aux besoins du prospect.
- Suivi du client sur plusieurs canaux : téléphone, email, WhatsApp.
- Récupération et traitement des questions et/ou objections tout au long du cycle de vente.
- Récupération des documents pour la constitution du dossier de réservation
- Vérification des documents par rapport aux critères de notre KYC
- Sélection des locaux en fonction des critères définis en interne pour maximiser l'harmonie entre les habitants d'une même résidence.
- Stratégie, processus et outils
- Participez à l'amélioration de la stratégie B2C, à son exécution et à l'évolution des processus et outils : nous sommes en constante évolution, notamment sur notre nouvelle filière de produits. Nous comptons sur vous pour apporter votre contribution * Recueillir et diffuser en interne le feedback des leads aux équipes concernées, dans une démarche d'amélioration continue.
- Soyez irréprochable sur la gestion et la maintenance de notre CRM Salesforce, l'outil principal de la vente
Ce que nous vous proposons :
- Un contrat à durée indéterminée
- Poste à temps plein (39 h/semaine)
- Lundi - Vendredi de 09:00 - 18:00
- Salaire 21.000 euros brut/an + 3.000 euros brut/an de bonus
Exigences :
- Doté d'un excellent sens relationnel, oral et écrit, qui vous permet de communiquer efficacement avec les clients potentiels.
- Vous êtes à l'aise avec un volume important de leads à traiter.
- Vous êtes organisé(e), méthodique et résistant(e)
- Vous êtes proactif, pour cette proposition, vous n'avez pas peur de prendre le téléphone et de tout donner pour réussir à convertir votre lead en client, tout en respectant nos processus et valeurs internes.
- Vous avez un niveau C1 dans la langue du marché comme en anglais afin de pouvoir évoluer dans un environnement international (nous parlons français, anglais, espagnol et plus encore
- Vous n'avez pas peur des chiffres et avez une appétence pour la dimension analytique : Les KPIs et le reporting sont vos amis
- Authenticité et confiance en soi
- Une expérience en développement commercial est un plus
- Vous aimez travailler en équipe et aider vos collègues sur différents sujets : la polyvalence est un de vos atouts
A propos de Multilingual Jobs Worldwide :
Nous sommes une agence spécialisée dans le recrutement multilingue de premier plan, avec des entreprises du monde entier, mettant en relation des talents d'Allemagne, de France, des Pays-Bas, de Belgique, d'Italie, d'Espagne, et plus encore.
Multilingual Jobs Worldwide est une agence de recrutement linguistique de premier plan en Europe, qui met en relation les emplois les plus intéressants avec les talents multilingues. Nous avons des bureaux à Oslo, Tallinn, Malaga, Malte et Lisbonne. Nous avons aidé plus de 3000 personnes à trouver l'emploi de leurs rêves grâce à nos 300+ partenaires dans plus de 30 pays.
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