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RMC Asia is inviting aspiring talents to join front office & guest services internship at Avanas 5-star resort in Hoa Binh, Vietnam This program is one of our Cultural Exchange Program options, along with management training and contractual positions in international-scale hotels and resorts across Asia. Immerse yourself in opportunities to learn from industry professionals and prepare for your future career. Don't miss out on this thrilling opportunity apply now DETAILS ? Host: A 5-Star Resort by Avana ? Destination: Hoa Binh, Vietnam ? Department: Front Office ? Program: Hospitality & Business Internship ? Intake: September - November 2024 ? Duration: 6 - 12 months FRONT OFFICE & GUEST SERVICES - RESPONSIBILITIES ? Greeting guests upon arrival and making them feel welcome ? Performing and administering check-ins and check-outs ? Assigning rooms and taking care of administrative duties ? Processing guest payments ? Being a source of information to guests on various matters such as transport and restaurant advice ? Accommodating general and unique requests ? Understanding all hotel room categories, room rates, packages, and promotions ? Communicating with all departments to fulfill guest requests ? Handling complaints & diffusing conflict or tense situations with guests ? Other related duties in the front office department PROGRAM BENEFITS ? Accommodation ? Visa sponsorship ? Monthly allowance ? 3 on-duty meals per day ? Local transportation ? Uniform with laundry service ? Travel and health insurance ? Arrival support ? Recruitment opportunity by the host ? An unforgettable educational travel experience ? Additional benefits provided by the host
Requisitos : ? Experience in front office ? Enrolled students only ? School, college, or university reference letter ? Fluent English ? Well-groomed ? Pleasant personality ? Clean criminal record ? No drug abuse ? Minimum 6 months passport validity
