Front Office Representative
hace 4 semanas
At Meliá Hotels International, we are seeking a Front Office Representative to join our team. As a Front Office Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.
Your key responsibilities will include:
- Receiving and greeting guests in a friendly and professional manner
- Managing check-in and check-out processes efficiently and effectively
- Providing information and assistance to guests via phone and email
- Coordinating with the concierge team to meet the needs of our guests
- Maintaining accurate and up-to-date records of guest activities and transactions
- Collaborating with other hotel departments to ensure a seamless guest experience
We are looking for a highly organized and communicative individual who is able to work well under pressure. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we would love to hear from you.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of hotel operations and systems
- Fluency in English and Spanish
What We Offer:
- A competitive salary and benefits package
- Opportunities for career advancement and professional growth
- A dynamic and supportive work environment
Apply now to join our team and take the first step towards a rewarding career in hospitality.
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