Front Office Representative

hace 4 semanas


Madrid, Madrid, España Meliá Hotels International A tiempo completo
Job Title: Front Office Representative

At Meliá Hotels International, we are seeking a Front Office Representative to join our team. As a Front Office Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.

Your key responsibilities will include:

  • Receiving and greeting guests in a friendly and professional manner
  • Managing check-in and check-out processes efficiently and effectively
  • Providing information and assistance to guests via phone and email
  • Coordinating with the concierge team to meet the needs of our guests
  • Maintaining accurate and up-to-date records of guest activities and transactions
  • Collaborating with other hotel departments to ensure a seamless guest experience

We are looking for a highly organized and communicative individual who is able to work well under pressure. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we would love to hear from you.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of hotel operations and systems
  • Fluency in English and Spanish

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

Apply now to join our team and take the first step towards a rewarding career in hospitality.


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