Partner Support Representative

hace 4 meses

Barcelona, España Cross Border Talents A tiempo completo
  • As a Partner Support Representative in our team, you will:

- Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations
- Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required
- Highlighting key gaps on partner site and sharing partner level optimization report
- Content best practice sharing & training to partners
- Syndication partner onboarding process
- Bug identification/ ‘content gap’/delivery delay /feedback to internal teams
- Monitor use of etail toolkit execution & drive timely NPI execution
- 1st line support for content queries
- Local language translation checks on content and KW
- Track improvements and optimizations – provide ROI estimations
- Ratings & Reviews - map current landscape, best practice sharing
Partner KPI dashboard review
- KPI, Performance analysis and optimization recommendations
- Follow up on KPI reporting from partners regarding digital marketing execution
- Track overall digital business plan execution as requested

Requirements

- Are native or proficient in required language with advanced English

- A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered

- Min. One year of related Online sales and/or digital content management experience

- Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills

- Good computing literacy (Windows, Office, etc.) (Required)

- Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

It would be a plus if you have:

- Medium level of Expertise in eMerchandising techniques and web analytics
- Past Digital Marketing and SEO working experience

Benefits

--Friends hunting (referral) bonus

-Great office location in Barcelona

-Full paid training about the company and the project you will be working on

-Career development program and specialized courses

-Opportunities for a career abroad through the International Mobility Program

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