Partner Support Rep.- English

hace 1 mes


Barcelona, España Webhelp Spain A tiempo completo

.This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Partner Support Representative on our team, you will: Provide Basic SEO optimization recommendations, KW gap analysis & partner onsite search recommendations. Perform content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required. Highlighting key gaps on partner site and sharing partner level optimization report. Content best practice sharing & training to partners. Content Automation, API and Syndication partner onboarding process. Bug identification/ 'content gap'/delivery delay /feedback to internal teams. Monitor use of asset toolkit execution & drive timely NPI execution. 1st line support for content queries. Local language translation checks on content and KW. Track improvements and optimizations - provide ROI estimations. Ratings & Reviews - map current landscape, best practice sharing. Performance Marketing (SEM + SEO): Partner KPI dashboard review. KPI, Performance analysis and optimization recommendations. Follow up on KPI reporting from partners regarding digital marketing execution. Track overall digital business plan execution as requested by HP. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: Are proficient or bilingual in English. Any other European language is a plus Have a university degree in marketing, ecommerce or business administration (other degrees will be considered). Possess two years of related Online sales (eCommerce) and/or digital content management experience. Have excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills. Are computer literate (Windows, Office, etc.). It would be a plus if you: Have knowledge of CMS, javascript and web publishing process. Possess medium level of expertise in eMerchandising techniques and web analytics. Have past Digital Marketing and SEO working experience. Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role



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