Operations Support Agent
hace 1 mes
We’re looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and hospitals. Specifically, you will be responsible for the following:
This position involves daily contact and follow-up with professionals and the associated facilities using Livo. Among the many tasks you will carry out, the most important ones are:
- Contact Management: Maintain up-to-date records of our partners, ensuring clear and consistent communication.
- Inquiry Resolution: Organize and address queries and issues related to Livo’s operations efficiently.
- Documentation: Collect, organize, and manage legal documents, ensuring proper handling and filing.
- Support and Assistance: Provide support to our partners, addressing any issues related to our services.
- Analytical Skills: Capable to identify improvements in the existing procedures as well as the creation of new flows to automate current functions.
- Collaboration: Within operations and collaborate closely with: product team and account management teams to achieve established objectives.
Your profile
We’re looking for someone eager to join a healthtech startup in a customer service role. At Livo, we value energy and a positive attitude toward challenges. We believe that with humility and a willingness to learn, we can achieve great things together. The ideal candidate should have the following:
Availability Full-time, working five days a week.
Languages Native speaking in Catalan and Spanish; English is a plus.
Organizational Skills Ability to manage multiple tasks and keep information well-organized.
Communication Skills Excellent written and verbal communication abilities for effective interaction with partners.
Experience Minimum one year of experience in customer service teams is highly desirable
Tech savvy Experience working with CRMs and other CS related tools such as aircall, zendesk, hubspot, whatsapp, microsoft office (excel and ppt)
Attitude: Positive and optimistic attitude towards daily challenges and an outstanding team player.
Above anything else, we offer a unique opportunity to contribute to an ambitious project from its early stages and work alongside former members of globally successful startups such as Glovo, CloudKitchens, Amazon, DiDi, and experienced professionals in the nursing world who aim to drastically improve the healthcare industry.
On top of that, we’re offering:
Salary based on experience and an employee incentive plan.
Stable weekly schedule according to operational needs.
Nice office in the heart of Barcelona, plaza catalunya
Get a full immersion of what building a startup means and requires, the project is led by Adnane and Carlos who've both been executing at successful Tech startups (Glovo, Cloudkitchens) since their early days.
- Team building events (every 2 months) and other perks.
Livo was born with the mission to improve healthcare globally through cutting edge technology and that has always been our North Star since we deeply believe health is the most important asset we all have as individuals. We launched last year in Spain our nursing shift marketplace whose aim is to support health care institutions with their nurse staffing needs, by matching institutions with healthcare professionals that are interested in extra work, adding transparency, flexibility and convenience to both stakeholders and its traction has been outstanding. Our vision is to radically transform the way healthcare institutions hire, retain and manage talent nowadays whilst empowering healthcare staff with more tools, flexibility, money, and recognition.
-
Operations Support Agent
hace 1 mes
Barcelona, España Livo A tiempo completo.Your missionWe're looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 1 mes
Barcelona, España livo A tiempo completo**Your mission**: We’re looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 4 semanas
Barcelona, España livo A tiempo completoYour missionWe’re looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 1 mes
Barcelona, España livo A tiempo completoYour missionWe’re looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 1 mes
Barcelona, España Livo A tiempo completoYour mission We're looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape.This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service.You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 1 mes
Barcelona, España Livo A tiempo completo.Your missionWe're looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 4 semanas
Barcelona, España Livo A tiempo completoYour missionWe're looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 1 mes
Barcelona, España Livo A tiempo completoYour missionWe're looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 1 mes
Barcelona, España Livo A tiempo completoYour missionWe're looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Operations Support Agent
hace 1 mes
Barcelona, España Livo A tiempo completoYour mission We're looking for an Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. This role is perfect for someone passionate about healthtech and eager to contribute to exceptional customer service. You will play a vital role in maintaining smooth communication with our partners, primarily nurses and...
-
Healthcare Operations Support Specialist
hace 1 mes
Barcelona, Barcelona, España Livo A tiempo completoOperations Support Agent Role at LivoAt Livo, we're seeking a skilled Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. As a key member of our team, you'll play a vital role in maintaining smooth communication with our partners, primarily nurses and hospitals.Key ResponsibilitiesContact Management: Maintain...
-
Cdi - Agent Support Et Opérations
hace 3 meses
Barcelona, España CashSentinel A tiempo completo**Barcelona - Permanent contract - 100% **About CashSentinel **CashSentinel is a Fintech that designs and operates digital contracting and payment solutions, targeting European online marketplaces. Our clients operate in various fields such as automotive, department stores, ski resorts and online pharmacies. The company is breakeven and is growing its...
-
Cdi - Agent Support and Operations Specialist
hace 2 meses
Barcelona, Barcelona, España CashSentinel A tiempo completo**About Cash Sentinel**Cash Sentinel is a fintech company that designs and operates digital contracting and payment solutions for European online marketplaces. Our clients operate in various fields such as automotive, department stores, ski resorts, and online pharmacies.**Your Role**As an Agent Support and Operations Specialist, you will be responsible for...
-
Dealer Support Agent
hace 2 meses
Barcelona, España Msx International A tiempo completoAgente Dealer Support con Sueco ¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos? ¡Este es tu rol en MSX! Objetivo del puesto: Nuestros Agentes de Dealer Support darán soporte a la red de concesionarios en procesos de distribución de ventas, asegurando la calidad de los...
-
Agent Support Representative
hace 2 meses
Barcelona, España Air Products A tiempo completo.At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...
-
Dealer Support Agent
hace 2 meses
Barcelona, España Msx International Inc. A tiempo completoUbicación: Barcelona, CT, ES, 08960Empresa: MSX INTERNATIONALAgente Dealer Support con Sueco ¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos? ¡Este es tu rol en MSX! Objetivo del puesto: Nuestros Agentes de Dealer Support darán soporte a la red de concesionarios en...
-
Port Operations Admin Agent Barcelona
hace 2 meses
Barcelona, España TUI Group A tiempo completoBarcelona, ESP Hybrid Full Time 129917 40 Join our team as Operations Admin Agent where you will be responsible for providing information and the planning for itinerary request, supporting agents and sub-agents. Working on this role, you will support the Operations and Commercial Team. Based in Barcelona, you will ensure excellent service for our internal...
-
Agent Support Representative
hace 2 meses
Barcelona, España Air Products A tiempo completoAt Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...
-
Dealer Support Agent
hace 1 mes
Barcelona, España Msx International Inc. A tiempo completoPulsar Tabulador para desplazarse para pasar el enlace del contenido Seleccione la frecuencia (en días) para recibir una alerta: Ubicación: Barcelona, CT, ES, 08960 Empresa: MSX INTERNATIONAL Agente Dealer Support con Sueco ¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos?...
-
Dealer Support Agent
hace 2 meses
Barcelona, España Msx International Inc. A tiempo completoPulsar Tabulador para desplazarse para pasar el enlace del contenidoSeleccione la frecuencia (en días) para recibir una alerta:Ubicación: Barcelona, CT, ES, 08960Empresa: MSX INTERNATIONALAgente Dealer Support con Sueco ¿Tienes experiencia en atención al cliente a través de Contact Centers y estás en disposición de enfrentarte a nuevos desafíos?...
