Healthcare Operations Support Specialist

hace 2 meses


Barcelona, Barcelona, España Livo A tiempo completo
Operations Support Agent Role at Livo

At Livo, we're seeking a skilled Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. As a key member of our team, you'll play a vital role in maintaining smooth communication with our partners, primarily nurses and hospitals.

Key Responsibilities
  • Contact Management: Maintain up-to-date records of our partners, ensuring clear and consistent communication.
  • Inquiry Resolution: Organize and address queries and issues related to Livo's operations efficiently.
  • Documentation: Collect, organize, and manage legal documents, ensuring proper handling and filing.
  • Support and Assistance: Provide support to our partners, addressing any issues related to our services.
  • Analytical Skills: Capable to identify improvements in the existing procedures as well as the creation of new flows to automate current functions.

Requirements

  • Availability: Full-time, working five days a week.
  • Language: Native speaking in Catalan and Spanish; English is a plus.
  • Organizational Skills: Ability to manage multiple tasks and keep information well-organized.
  • Communication Skills: Excellent written and verbal communication abilities for effective interaction with partners.
  • Experience: Minimum one year of experience in customer service teams is highly desirable.

Why Choose Livo?

  • Unique Opportunity: Contribute to an ambitious project from its early stages.
  • Stable Weekly Schedule: According to operational needs.


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