Healthcare Operations Support Specialist
hace 3 semanas
At Livo, we're seeking a skilled Operations Support Agent to join our dedicated team focused on enhancing the healthcare landscape. As a key member of our team, you'll play a vital role in maintaining smooth communication with our partners, primarily nurses and hospitals.
Key Responsibilities- Contact Management: Maintain up-to-date records of our partners, ensuring clear and consistent communication.
- Inquiry Resolution: Organize and address queries and issues related to Livo's operations efficiently.
- Documentation: Collect, organize, and manage legal documents, ensuring proper handling and filing.
- Support and Assistance: Provide support to our partners, addressing any issues related to our services.
- Analytical Skills: Capable to identify improvements in the existing procedures as well as the creation of new flows to automate current functions.
Requirements
- Availability: Full-time, working five days a week.
- Language: Native speaking in Catalan and Spanish; English is a plus.
- Organizational Skills: Ability to manage multiple tasks and keep information well-organized.
- Communication Skills: Excellent written and verbal communication abilities for effective interaction with partners.
- Experience: Minimum one year of experience in customer service teams is highly desirable.
Why Choose Livo?
- Unique Opportunity: Contribute to an ambitious project from its early stages.
- Stable Weekly Schedule: According to operational needs.
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