Empleos actuales relacionados con Desktop Support Technician - Madrid - Frontiers Media S.A.
-
Desktop Support Technician
hace 3 meses
Madrid, España Frontiers A tiempo completoWho we are At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet. Frontiers is the 3rd most-cited and 6th largest research publisher. Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our research...
-
Desktop Support Engineer
hace 3 meses
Madrid, España Sharp Brains - Global IT Support A tiempo completo**JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...
-
Desktop Support L1
hace 4 meses
Madrid, España Sharp Brains Ltd A tiempo completo1- One year Business to Business contract 2-**Experience/Skills**: - 2-4 years of experience in Onsite support - Knowledge and experience on windows 7 OS - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...
-
IT Desktop Support
hace 3 meses
Madrid, España Sharp Brains Ltd A tiempo completo**- Position**: IT Desktop Support level 1 **- Working Hours**:Full-Time - ( **2 days per week**), Standard Business Hours - **Start Date**: As soon as possible **- Employment Type**: Fixed Term Contract **- Preferred Contract**: B2B with Sharp Brains Limited (UK) - you should be eligible to contract/file your taxes yourself. (As Self Employed /...
-
Desktop Support Specialist
hace 5 días
Madrid, Madrid, España Axiom Technologies A tiempo completoAxiom Technologies Job OpportunityWe are seeking a skilled Desktop Support Specialist to join our team at Axiom Technologies. As a key member of our IT infrastructure team, you will be responsible for providing timely and accurate support to end-users within our desktop computing environment.Key Responsibilities:Computer OS/Peripherals...
-
Desktop Support Specialist
hace 5 días
Madrid, Madrid, España Axiom Technologies A tiempo completoAxiom Technologies Job OpportunityWe are seeking a skilled Desktop Support Specialist to join our team at Axiom Technologies. As a key member of our IT infrastructure team, you will be responsible for providing timely and accurate support to end-users within our desktop computing environment.Key Responsibilities:Computer OS/Peripherals...
-
Desktop Support L1
hace 4 meses
Madrid, España Tech people 247 A tiempo completo**DESCRIPTION** Title: Desk Side Support Tech (DSS) DESCRIPTION The Tech should be able to build machine, co-ordinate with user for the laptop/desktop setup, ship the assets, work with user in configuring the profile. In addition, the team manages small deployments, office moves, user desk moves, Annual power shutdowns, to ensure that end-user...
-
Desktop Support Engineer
hace 3 meses
Madrid, España Stechad outsourcing LTD A tiempo completoA Desktop Support Specialist support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware and troubleshooting common problems. Installing new software, Installing new hardware (servers, printers, computer workstations, etc.), Setting up user accounts, permissions and passwords, Overseeing security of...
-
It Support Technician
hace 17 horas
Madrid, España Sharp Brains Ltd A tiempo completo? 4-5 years of experience in Onsite support.? Knowledge and experience on Windows 7 OS.? Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution.? Manage IMAC and desk side support services.? Manage hard and soft break-fix services for laptops and desktops.? Provide standard and approved hardware and software (operating...
-
Desktop Support Engineer
hace 4 meses
Madrid, España ESP Global A tiempo completoExperience with user Support for WebEx ,VPN etc - Basic knowledge of enterprise LAN and WAN setups and concepts **Desktop Support Engineer - Madrid, Spain** ESP Global Services are currently recruiting a **Desktop Support Engineer** to join our team based at one of our valued customer sites in Madrid, Spain. **What About the Role**: Working as the Desktop...
-
IT Desktop Support Specialist
hace 2 semanas
Madrid Centro, Madrid, España Axiom Technologies A tiempo completoAbout Axiom TechnologiesAxiom Technologies is a leading global IT services partner, providing expert support to medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and solutions to our clients.Job SummaryWe are seeking a highly skilled and experienced Desktop Support Specialist to join our team. The successful candidate...
-
IT Desktop Support Specialist
hace 1 semana
Madrid Centro, Madrid, España Axiom Technologies A tiempo completoAbout Axiom TechnologiesAxiom Technologies is a leading global IT services partner, providing expert support to medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and solutions to our clients.Job SummaryWe are seeking a highly skilled and experienced Desktop Support Specialist to join our team. The successful candidate...
-
Desktop Support Team Lead
hace 5 días
Madrid, Madrid, España The Workshop A tiempo completoAbout the RoleWe are seeking a highly skilled Desktop Support Team Lead to oversee the smooth operation of our Desktop support and Enterprise tooling services. As a key member of our IT team, you will be responsible for ensuring the day-to-day IT needs of our employees are met.Key ResponsibilitiesSupervise and lead a team of Desktop Support Administrators to...
-
Desktop Support Team Lead
hace 5 días
Madrid, Madrid, España The Workshop A tiempo completoAbout the RoleWe are seeking a highly skilled Desktop Support Team Lead to oversee the smooth operation of our Desktop support and Enterprise tooling services. As a key member of our IT team, you will be responsible for ensuring the day-to-day IT needs of our employees are met.Key ResponsibilitiesSupervise and lead a team of Desktop Support Administrators to...
-
Desktop Support Engineer L1
hace 4 meses
Madrid, España Sharp Brains Limited A tiempo completo**JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...
-
Senior Desktop Support Specialist
hace 2 semanas
Madrid Centro, Madrid, España Reconocida empresa A tiempo completoAbout the Role:We are seeking a highly skilled Desktop Support Specialist to join our team at Reconocida empresa. As a key member of our IT infrastructure team, you will be responsible for providing top-notch support for our desktop and laptop systems, ensuring seamless operations and minimizing downtime.Key Responsibilities:Install, configure, and...
-
Senior Desktop Support Specialist
hace 2 semanas
Madrid Centro, Madrid, España Reconocida empresa A tiempo completoAbout the Role:We are seeking a highly skilled Desktop Support Specialist to join our team at Reconocida empresa. As a key member of our IT infrastructure team, you will be responsible for providing top-notch support for our desktop and laptop systems, ensuring seamless operations and minimizing downtime.Key Responsibilities:Install, configure, and...
-
Network Support
hace 1 mes
Madrid, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
Network Support
hace 1 mes
Madrid, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? You will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
Desktop Support Team Lead
hace 2 semanas
Madrid, Madrid, España The Workshop A tiempo completo**About Us**The Workshop is a pioneering technology company that specializes in developing innovative software solutions for the online gaming industry. Our mission is to push the boundaries of what is possible and to create a better future for our users.**Our Blockchain Team**We are a team of passionate individuals who are dedicated to the conception,...
Desktop Support Technician
hace 4 meses
Who we are
At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.
Frontiers is the 3rd most-cited and 6th largest research publisher. Powered by custom-built technology, artificial intelligence, and rigorous quality standards, our research articles have been viewed more than 2.1 billion times, reflecting the power of research that is open for all.
Join the publishing revolution.
Follow the links below to learn more about our work.
/
What we can offer you
We provide a range of benefits across our locations, including but not limited to:
We are a remote-first organization and most of our roles are work-from-home
4 additional wellbeing days in addition to existing annual leave allowance
Access to learning platforms and dedicated learning & development time
A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
Employees can dedicate three days each year to volunteer
The role:
We have an exciting new opportunity to join the Frontiers IT Services team as a Desktop Support Technician .
Your primary responsibility will be to ensure the efficient provisioning, installation, configuration, and maintenance of systems, hardware, and software crucial to supporting our internal users. You will play a pivotal role in providing first and second level support, addressing technical issues promptly, and ensuring smooth operations within the organization.
This role requires strong technical proficiency, problem-solving skills, and a customer-centric approach to effectively meet the needs of our internal users and maintainoptimal system performance.
You will be directly reporting to the Head of IT Services and collaborating extensively with team members in Madrid, Lausanne, London, Beijing and Shanghai.
As a Desktop Support Technician, you will:
Provide 1st and 2nd level IT support
Configure new laptops and install software
Set up other office and conference equipment
Ensure security updates are applied to all our systems
Complete internal user moves including desk equipment and phones
Deliver IT Inductions/Onboarding of new starters
Disable expired accounts
Manage IT asset inventory and desktop computing hardware lifecycle
Grant Access Permissions to users
Use and maintain Active Directory data
Participate in small IT projects
Maintain the IT Services Knowledge Base
Assist with IT requirements attached to the onboarding process for new starts
Contribute to the achievement of team goals
Knowledge, Skills & Experience that will help you thrive in the role:
Excellent communication skills in English; verbal and written
Experience providing level 1 and 2 technical support and using IT support ticket management system (JSM)
Experience and knowledge of installation, configuration and troubleshooting of Windows and MacOS laptops
Knowledge and experience of troubleshooting issues in wired and wireless networks
Good interpersonal skills, flexibility and customer service focus
Highly motivated and driven to deliver results through effective team work
Able to meet deadlines and prioritize tasks effectively
A keen eye for detail
Willingness to learn, grow and share new skills and knowledge with the team
This role is office based , excluded from our remote working due to business need and nature of the role. Our office is based in Madrid; it is expected you must be in the office 3/4 days a week with working from homean option for the rest of the week.
Apply now
Please click the 'apply' button on this page and submit your application in English.
Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at for any additional support.
Equal opportunity statement
Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.
