Desktop Support Specialist

hace 4 días

Madrid, Madrid, España Axiom Technologies A tiempo completo
Axiom Technologies Job Opportunity

We are seeking a skilled Desktop Support Specialist to join our team at Axiom Technologies. As a key member of our IT infrastructure team, you will be responsible for providing timely and accurate support to end-users within our desktop computing environment.

Key Responsibilities:
  • Computer OS/Peripherals troubleshooting
  • Handling Different PC Operating Systems (Windows 7/8 and 10)
  • Performing Hardware Software Installation (understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
Requirements:
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes:
  • Good knowledge of Infrastructure support
  • Strong analytical and problem-solving capabilities
  • Well-organized and extremely detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
Education and Certifications:
  • At least one of the following: PC/Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, Microsoft Office Specialist (MOS) Certification
  • Experience in a similar role

If you are looking for a challenging role that utilizes your technical skills and experience, please forward your resume to us.

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