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About Axiom Technologies
Axiom Technologies is a leading global IT services partner, providing expert support to medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and solutions to our clients.
Job Summary
We are seeking a highly skilled and experienced IT Support Specialist to join our team. As a Desktop Support Technician, you will be responsible for providing timely and accurate assistance to end-users within our organization's desktop computing environment.
Key Responsibilities
- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems (Windows 7/8 and 10)
- Performing Hardware Software Installation (understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Requirements
- At least one of the following: PC/Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification in the desktop area, Microsoft Office Specialist (MOS) Certification
- Experience in a similar role
- 2+ years of relevant experience
What We Offer
Axiom Technologies offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume for consideration.
