Customer Success Manager
hace 1 semana
Vistex is the global leader (21 countries) in Go-to-Market solutions for managing pricing, trade, royalties and incentive programs that so many businesses rely on to drive revenue. Whether it’s through our on-premise or cloud-based solutions, Vistex allows companies to manage the full life cycle of their programs through strategy, software, implementation, execution, and analytics – Now it all adds up
Our global Customer Success team is responsible for developing customer relationships that promote retention and advocacy. At the same time, we help to identify expansion opportunities while ensuring that our customers derive maximum value from Vistex products & services.
We are looking for a creative, inspiring, and seasoned Customer Success Manager (CSM) who can independently manage and help grow clients in the EMEA Region. As a CSM, reporting into the Director of Customer Success in Spain, you will work cross-functionally with multiple internal teams to ensure alignment with client goals and objectives.
Fluent English and Spanish is a must.
You're responsibilities:
Own overall relationship with assigned clients. Drive proactive, strategic client management which includes increasing adoption, ensuring retention, and overseeing holistic customer satisfaction. Help to demonstrate and drive the value (ROI) delivered to our clients. Establish relationships with stakeholders and across the customer organization, planning and driving ongoing account strategy. Work with clients and internal resources to establish critical goals, or other key performance indicators, and aid the customer in achieving their goals. Proactively manage assigned clients to enable success throughout the customer lifecycle, ensuring best practices and methodologies that will drive client. engagement, business outcomes, and maintain renewal and retention rates. Establish a trusted/strategic-advisor relationship with key clients and drive continued value of our products and services. Understand and anticipate customer's needs and goals then track customer progress. Lead Voice of the Customer (VOC) initiatives in your region. Gather feedback and act as an advocate for your client-base with internal Support, Sales, and Product teams. Collaborate with Sales and other internal teams on customer interactions and engagements. Conduct regularly scheduled cadence calls and business reviews with customers to discuss overall account health, including benchmarking, adoption trends and best practices. Drive new business growth through greater advocacy and reference ability, working with Marketing to surface and celebrate our clients’ success stories. Help foster a culture of strategic Customer Success within the team and throughout Vistex.Our offer:
As a rapidly growing company,Vistexoffers:
a high degree of responsibility flat hierarchies flexible compensation and attractive benefitsAdditionally, we offer professional and personal development with internal training and workshops to prepare you for our exciting, international, multi-cultural work environment.
About us: The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it’s actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It’s why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up. ™
-
Customer Success Manager
hace 1 semana
Madrid, España GTT Communications A tiempo completoJob Title: Customer Success Manager About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role...
-
Customer Success Manager
hace 2 días
Madrid, España Netapp A tiempo completoTitle: Customer Success Manager Location: Madrid, ES, 28020 Requisition ID: 126461 Job SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients.By driving deep value realization, fostering strong product adoption,...
-
Customer Success Manager
hace 1 semana
Madrid, España NetApp A tiempo completoTitle: Customer Success Manager Location: Madrid, ES, 28020 Requisition ID: 126461 Job SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product...
-
Customer Success Manager
hace 2 semanas
Madrid, España MotorK A tiempo completoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
-
Customer Success Manager
hace 1 semana
Madrid, Madrid, España GTT Communications A tiempo completoJob Title: Customer Success ManagerAbout GTT:We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visitRole...
-
Customer Success Manager
hace 2 días
Madrid, España Zerog - Ai In Aviation A tiempo completo.Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring!After closing our $80M Series B funding in 2022 and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and become the...
-
Customer Success Manager
hace 3 semanas
Madrid, España NetApp A tiempo completo**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
-
Customer Success Manager
hace 1 semana
Madrid, Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make. You...
-
Customer Success Manager
hace 3 semanas
Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make....
-
Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make. You...
-
Customer Success Manager
hace 2 días
Madrid, España Hyland A tiempo completo.OverviewJob DescriptionThe Customer Success Manager helps new and existing customers derive the most value from the company's products and services. The position will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability reduce risk and...
-
Customer Success Manager
hace 1 semana
Madrid, Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
-
Customer Success Manager
hace 2 días
Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
-
Customer Success Manager, Construction
hace 1 semana
Madrid, Madrid, España Autodesk, Inc. A tiempo completoCustomer Success Manager, Construction Benelux/Nordics page is loaded Customer Success Manager, ConstructionBenelux/Nordics Apply locations SpainRemote time type Full time posted on Posted Yesterday job requisition id 24WD76990 Job Requisition ID #24WD76990 Position OverviewWe are looking for Construction Technology professionals who are passionate about...
-
Customer Success Manager
hace 2 días
Madrid, España Vistex Inc. A tiempo completo.Vistex is the global leader (21 countries) in Go-to-Market solutions for managing pricing, trade, royalties and incentive programs that so many businesses rely on to drive revenue. Whether it's through our on-premise or cloud-based solutions, Vistex allows companies to manage the full life cycle of their programs through strategy, software, implementation,...
-
Customer Success Manager
hace 1 semana
Madrid, Madrid, España Zf Friedrichshafen Ag A tiempo completoAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary Customer Success Manager (m/f/d)Country/Region:ESLocation: Madrid, M, ES, 28042 Corella, Navarra, ES, 31591 Alfaro, RI, ES, 26540 Vigo, PO,...
-
Customer Success Manager
hace 4 semanas
Madrid, España Make A tiempo completoMake is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other...
-
Customer Success Manager
hace 2 días
Madrid, España Netapp, Inc. A tiempo completoJob Summary As a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
-
Customer Success Manager
hace 2 días
Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
-
Customer Success Manager
hace 1 semana
Madrid, Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
