Customer Success Manager
hace 3 días
Title: Customer Success Manager Location: Madrid, ES, 28020 Requisition ID: 126461 Job SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients.By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in establishing NetApp as a trusted partner in their success.Essential Functions Develop and nurture strong relationships with customers, becoming a trusted advisor and advocate throughout their journey with NetApp.Facilitate smooth onboarding activities, collaborating with customers to co-create a success plan tailored to their specific needs and goals.Conduct monthly service reviews & health checks with customers to assess product adoption, address challenges, and identify areas for improvement.Proactively engage with customers using data insights to monitor adoption and/or utilization, guiding them to recognize greater value • Maintain the customer inventory of assets & services while identifying/qualifying opportunities to expand, replace, or optimize their environments.Work closely with Sales, Support, and other Technical teams to ensure an exceptional customer experience and drive the customer success strategy with wider account team members Collaborate with Renewal Specialist and Field Sales to design success plans with the goal of value realization Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes and playbooks Job Requirements Bachelor's degree required or 3-5 years of B2B customer-facing experience or relevant experience Strong communication skills and emotional intelligence to build relationships and effectively address customer challenges Track record of success in fast-paced and dynamic environments, capable of handling multiple tasks and adapting to changing requirements Technical proficiency to understand customer needs and leverage product capabilities or internal resources to meet those needs Proven ability to cultivate valuable and outcome-oriented relationships with customers Capable of working independently and collaboratively with global internal and external teams Skilled in data analysis, providing actionable insights, and making recommendations Education Bachelor's degree required or 3-5 years of B2B customer-facing experience or relevant experience Job Segment: Data Analyst, Field Sales, Sales Support, Manager, Customer Service, Data, Sales, Management
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Customer Success Manager
hace 1 semana
Madrid, España GTT Communications A tiempo completoJob Title: Customer Success Manager About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role...
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Customer Success Manager
hace 1 semana
Madrid, España NetApp A tiempo completoTitle: Customer Success Manager Location: Madrid, ES, 28020 Requisition ID: 126461 Job SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product...
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Customer Success Manager
hace 2 semanas
Madrid, España MotorK A tiempo completoMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious trajectory and serving 90% of the...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España GTT Communications A tiempo completoJob Title: Customer Success ManagerAbout GTT:We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visitRole...
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Customer Success Manager
hace 3 días
Madrid, España Zerog - Ai In Aviation A tiempo completo.Do you want to join us on the journey of disrupting the spend management business? Do you like to work in a fast-paced scale-up with a passionate and supportive team? Yokoy is hiring!After closing our $80M Series B funding in 2022 and going through a hyper growth phase, we are now striving to lead the tech-focused transformation in our field and become the...
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Customer Success Manager
hace 3 semanas
Madrid, España NetApp A tiempo completo**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make. You...
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Customer Success Manager
hace 3 semanas
Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make....
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Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Celonis A tiempo completoWe are looking for a Customer Success Manager to join our growing Global Customer Success team. The role is based in Make&Celonis office in Madrid.Core MissionAs a Customer Success Manager, you will work closely with our Sales and Customer Care teams to ensure our Premium Self-Serve and Enterprise Customers can build and expand their business with Make. You...
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Customer Success Manager
hace 3 días
Madrid, España Hyland A tiempo completo.OverviewJob DescriptionThe Customer Success Manager helps new and existing customers derive the most value from the company's products and services. The position will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability reduce risk and...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
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Customer Success Manager
hace 3 días
Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
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Customer Success Manager, Construction
hace 1 semana
Madrid, Madrid, España Autodesk, Inc. A tiempo completoCustomer Success Manager, Construction Benelux/Nordics page is loaded Customer Success Manager, ConstructionBenelux/Nordics Apply locations SpainRemote time type Full time posted on Posted Yesterday job requisition id 24WD76990 Job Requisition ID #24WD76990 Position OverviewWe are looking for Construction Technology professionals who are passionate about...
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Customer Success Manager
hace 3 días
Madrid, España Vistex Inc. A tiempo completo.Vistex is the global leader (21 countries) in Go-to-Market solutions for managing pricing, trade, royalties and incentive programs that so many businesses rely on to drive revenue. Whether it's through our on-premise or cloud-based solutions, Vistex allows companies to manage the full life cycle of their programs through strategy, software, implementation,...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España Zf Friedrichshafen Ag A tiempo completoAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary Customer Success Manager (m/f/d)Country/Region:ESLocation: Madrid, M, ES, 28042 Corella, Navarra, ES, 31591 Alfaro, RI, ES, 26540 Vigo, PO,...
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Customer Success Manager
hace 4 semanas
Madrid, España Make A tiempo completoMake is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other...
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Customer Success Manager
hace 3 días
Madrid, España Netapp, Inc. A tiempo completoJob Summary As a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
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Customer Success Manager
hace 3 días
Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España Netapp A tiempo completoJob SummaryAs a Customer Success Manager (CSM) at NetApp, your primary focus will be on delivering exceptional customer experiences and ensuring the achievement of business outcomes for our valued clients. By driving deep value realization, fostering strong product adoption, and promoting overall customer Retention, you will play a crucial role in...
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Customer Success Manager
hace 1 semana
Madrid, Madrid, España NetApp A tiempo completoIf you run toward knowledge and problem-solving, join us:In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it.If you want to have a real impact, NetApp is the place for you. You'll make a...
