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Customer Success Manager, Construction
hace 7 días
- Benelux/Nordics page is loaded Customer Success Manager, Construction
- Benelux/Nordics Apply locations Spain
- Remote time type Full time posted on Posted Yesterday job requisition id 24WD76990 Job Requisition ID #24WD76990 Position OverviewWe are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry.
Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of AEC organisations in EMEA, with focus on Benelux & Nordics.
You will develop and manage the Customer Success Plan and partner with the Sales Executive to plan and achieve the expansion of relationships, project adoption and revenue.
You will do this through increasing the adoption of the Autodesk Construction Cloud platform and documenting value delivered.ResponsibilitiesBe accountable for the relationship health of a selected portfolio of accountsDevelop Customer Success Plans, with documented value deliveredImprove Autodesk Construction Cloud Adoption within these accounts by solving customer challenges with our technology.
Thereby increasing Monthly Active Users, Projects and functionality in useMitigate any churn risk and guide expansion discussionsBecome an expert in our Autodesk Construction Cloud Platform, in current functionality and roadmapMinimum QualificationsIn-depth knowledge of the construction/con tech industryProficient in problem solvingFamiliar with the Construction Technology EcosystemExperience communicating the value of technology and its features to customersAbility to travel when requiredExperience in building face-to-face relationships with customersPreferred QualificationsProfessional proficiency in Dutch or Swedish3+ years experience in the Construction Industry or Construction Technology Industry - (i.E
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