At Home Customer Service Representative with German

hace 2 semanas


Valencia, España Webhelp A tiempo completo

**Description**
We're looking for a Customer Service Representative to perform the following tasks:
YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN
- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
- Ensure correct presentation of the customer's corporate and brand images in all interactions.
- Attend all trainings and certify at Online Academy to prove expertise and understanding of all topics relevant to the service.
- Provide pro-active feedback to team leaders regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within our company guidelines
- Enrich and localize the knowledge database from new incoming contacts

We offer:

- You can work from home
- Full-time position 39 hours/week
- Schedule: Monday - Friday 09h to 18h
- 17.400 euros gross/year + up to 2.400 euros gross/year in bonus

**Requirements**:

- Native level speaker of German
- Fluent in English
- Self-motivated
- Team player
- Active listening/comprehension skills
- Supportive person
- Outgoing and open minded
- Very good written skills
- Customer-focused attitude
- Goal oriented attitude

**SHARE**

**Description**
We're looking for a Customer Service Representative to perform the following tasks:
YOU CAN WORK FROM HOME FROM ANYWHERE IN SPAIN
- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
- Ensure correct presentation of the customer's corporate and brand images in all interactions.
- Attend all trainings and certify at Online Academy to prove expertise and understanding of all topics relevant to the service.
- Provide pro-active feedback to team leaders regarding new solutions, potential escalations or service issues in order to pro-actively find solutions in cooperation with the company if not within our company guidelines
- Enrich and localize the knowledge database from new incoming contacts

We offer:

- You can work from home
- Full-time position 39 hours/week
- Schedule: Monday - Friday 09h to 18h
- 17.400 euros gross/year + up to 2.400 euros gross/year in bonus

**Requirements**:

- Native level speaker of German
- Fluent in English
- Self-motivated
- Team player
- Active listening/comprehension skills
- Supportive person
- Outgoing and open minded
- Very good written skills
- Customer-focused attitude
- Goal oriented attitude

Spain (es)

German



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