Customer Service and Sales Representative

hace 7 días

Valencia, España Webhelp A tiempo completo

**Location**
- Valencia, Spain**Language**
- German***

**Description**:
**Customer Service and Sales Representative - German Market**

**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for** Customer Service and Sales Representative - German Market **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract, 39 hours/week: Monday to Friday 08:30 - 17:30
- Competitive salary and performance bonus
- Great office location in Valencia
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program

**What you’ll experience at Webhelp**

As a **Customer Service and Sales Representative **in our team, you will:

- Fast and effective respond to inbound queries
- Make outbound calls when necessary to solve issues with customers and different internal business units
- Create quotes and follow up with cross selling / up selling and a proactive and service attitude
- Ensure personal knowledge of the Store portfolio and Post sales process´s are maintained
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach

**We’ll be a great match if you**:

- Are native or proficient in German and English
- Have strong communication skills, are customer driven, achievement and target oriented, and motivated to work in sales
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)
- Have a minimum of 1 year relevant experience
- Real capability to listen to customers
- Exceptional customer facing and customer care skills
- Share our values of commitment, unity, integrity, recognition, and WOW

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

**RRQ23-005634-1-GERMANY

  • German Customer Service and Sales Representative

    hace 2 días

    Valencia, España City Job Offers A tiempo completo

    **German Customer Service and Sales Representative in Valencia** Full-Time - Long-Term We are looking for German Customer Service and Sales Representative for a leading company in new technologies based in Valencia Your Responsibilities: - Handle and close incoming calls - Maximize store revenue by upselling and cross-selling products - Online Store...

  • Customer Service and Sales Representative

    hace 5 días

    Valencia, España City Job Offers A tiempo completo

    Do you speak German? Are you efficient and customer focus? Do you live in Valencia or you are planning to move there? We are hiring German Customer Service and Sales Representatives for a prime tech company! Your main responsibilities will be to provide high quality customer service while upselling and cross-selling the company’s products. ** Your...

  • German Customer Service and Sales Representative

    hace 4 días

    Valencia, España City Job Offers A tiempo completo

    We are looking for German Customer Service and Sales Representative for a leading company in new technologies based in Valencia **Your Responsibilities**: - Handle and close incoming calls - Maximize store revenue by upselling and cross-selling products - Online Store promotions and campaigns to maximize revenues - Ensure that you maintain knowledge of the...

  • Customer Service Sales Representative

    hace 2 semanas

    Valencia, España David Kennedy Recuitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit German speaking Customer Service Sales Representative for their Valencia office. Position: Customer Service Sales Representative Location: Valencia, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND...

  • Customer Service Sales Representative

    hace 4 días

    Valencia, España Webhelp A tiempo completo

    **Location** - Valencia, Spain**Language** - German*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix + Webhelp** and work with energetic people who strive to enjoy every day. We are looking for a **German**-speaking** Customer Service Sales Representative (on-site)** to join one of our...

  • German-speaking Customer Service and Sales

    hace 2 semanas

    Valencia, España City Job Offers A tiempo completo

    **German-speaking Customer Service and Sales Representative in Valencia** Do you have strong communication skills? Are you a customer-driven person? If you have IT knowledge, and proven experience in this field, this offer is for you! We are looking for self-motivated people passionate about communications and eager to develop their...

  • Customer Service

    hace 5 días

    Valencia, España Webhelp A tiempo completo

    We are looking for a Customer Service & Sales Representative for one of our clients, a leading company in new technologies. **Responsibilities**: - Handle and close inbound calls (Consumer) to achieve quarterly quota - Outbound calls when necessary to recover (web-) orders or convert quotes to orders or to solve issues with already bought products - Quote...

  • Customer Service

    hace 2 semanas

    Valencia, España Webhelp A tiempo completo

    Customer Service Sales Representative**Responsibilities**: - Outbound calls when necessary to solve issues with already bought products - Quote creation and follow up - Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate & manage Customer post sales related tasks; covering order cancellations, claims...

  • Customer Service Representative

    hace 21 horas

    Valencia, Valencia, España VAHB A tiempo completo

    Based in Valencia, SpainBrands:Bo-Camp | Crespo | GimexWe're looking for a motivated Customer Service Representative to join our international team in ValenciaYou'll be part of a growing company with strong European brands and a dynamic, friendly working culture.Your RoleAs a Customer Service Representative, you'll be the primary point of contact for our...

  • Dutch-speaking Customer Service Representative in

    hace 2 semanas

    Valencia, España IT Jobs Worldwide A tiempo completo

    Dutch-speaking Customer Service Representative in Barcelona **Job details**: **Location** Valencia **Discipline** - Customer Service**Reference** 35345 **Contact Name** Gino Kral **Job description**: One of our clients is looking for a customer friendly and enthusiastic Customer Representative to work for the Dutch market in the Beautiful city of...