Customer Service Sales Representative

hace 18 horas

Valencia, España Webhelp A tiempo completo

**Location**
- Valencia, Spain**Language**
- German***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix** and work with energetic people who strive to enjoy every day.

We are looking for a **German-speaking Customer Service Sales Representative (on-site)** to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

- Full time 39 hours/week contract: Monday to Friday from 08:30 to 17:30
- Salary 20 000 euros gross/year and 2000 euros gross/year in bonus
- Great office location in Valencia
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

What you’ll experience with us

As a **Customer Service Sales Representative** in our team, you will:

- Fast and effective reply to inbound queries
- Make outbound calls when necessary to solve issues with customers and different internal business units
- Create quote and follow up with cross selling / up selling and a proactive and service attitude
- Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.

We’ll be a great match if you:

- Are bilingual or proficient in German and fluent in English
- Have minimum of 1 year relevant experience
- Have strong communication skills
- Knowledge of sales techniques (up-/cross-selling, objection handling, etc)
- Are customer driven and motivation to work in sales
- Are achievement and target oriented
- Have IT knowledge and technical understanding
- Have Real capability to listen to customers
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
- Have Exceptional customer facing and customer care skills

If this sounds like you, join us

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

**RRQ24-002968-1-GERMANY

  • German Customer Service and Sales Representative

    hace 1 semana

    Valencia, España City Job Offers A tiempo completo

    **German Customer Service and Sales Representative in Valencia** We are looking for German Customer Service and Sales Representative for a leading company in new technologies based in Valencia **Your Responsibilities**: - Handle and close incoming calls - Maximize store revenue by upselling and cross-selling products - Online Store promotions and...

  • Customer Service

    hace 6 días

    Valencia, España Webhelp A tiempo completo

    Customer Service Sales Representative **Responsibilities**: - Outbound calls when necessary to solve issues with already bought products - Quote creation and follow up - Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate & manage Customer post sales related tasks; covering order cancellations, claims...

  • Customer Service

    hace 6 días

    Valencia, España Webhelp A tiempo completo

    Customer Service Sales Representative**Responsibilities**: - Outbound calls when necessary to solve issues with already bought products - Quote creation and follow up - Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate & manage Customer post sales related tasks; covering order cancellations, claims...

  • Customer Service

    hace 18 horas

    Valencia, España Webhelp A tiempo completo

    **Location** - Valencia, Spain**Language** - German*** **Description**: **Customer Service Sales Representative** **Responsibilities**: - Outbound calls when necessary to solve issues with already bought products - Quote creation and follow up - Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate & manage...

  • Customer Service

    hace 1 semana

    Valencia, España Webhelp A tiempo completo

    We are looking for a Customer Service & Sales Representative for one of our clients, a leading company in new technologies. **Responsibilities** - Handle and close inbound calls (Consumer) to achieve quarterly quota - Outbound calls when necessary to recover (web-) orders or convert quotes to orders or to solve issues with already bought products - Quote...

  • Customer Service Representative with German

    hace 2 semanas

    Valencia, España Cielo Talent A tiempo completo

    We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer...

  • Customer Service Representative with German

    hace 2 semanas

    Valencia, España Cielo Talent A tiempo completo

    We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing. Customer...

  • Customer Service Representative with German

    hace 2 semanas

    Valencia, España Cielo Talent A tiempo completo

    We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing.Customer...

  • Customer Service Representative with German

    hace 2 semanas

    Valencia, España Cielo Talent A tiempo completo

    We are looking for a Customer Service Representative to join our client in their office in the Barcelona area. Our client helps global customers manufacture with precision—from aircraft to electric vehicles to medical devices. They thrive on collaboration and accountability, valuing every voice as they push boundaries and transform manufacturing.Customer...

  • German Customer Service and Sales Representative in

    hace 1 semana

    Valencia, España City Job Offers A tiempo completo

    **German Customer Service and Sales Representative in Valencia** Do you have strong communication skills? Are you a customer-driven person? If you have IT knowledge, and proven experience in this field, this offer is for you! We are looking for self-motivated people passionate about communications and eager to develop their careers. **German-speaking...